• Job Description

  Req#: R1008004

  We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.

  At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Training Supervisor in our Station Training Department.

  Essential Duties:

  We’re looking for someone who has a proven track record for customer service and safety compliance. The station training assistant is responsible for providing quality on-the-job training to our new employees, and continuous learning for our employees in the station. The successful candidate will be assigned a variety of tasks and assignments to include airport familiarization for new hire employee, demonstrate proper use of all equipment and vehicles, provide hands-on training for de-icing follow up after all training events to ensure compliance, assist with delivery and storage of station supplies, provide support when special events are scheduled.

  Job Qualifications and Competencies:

  • Two years of airline experience, preferably all functions (ticketing, gate, ramp)
  • Outstanding organizational skills and ability to multi-task
  • Ability to work independently, set and meet own deadlines
  • Ability to work well with all levels of management and support staff
  • Familiarity with MS Office Suite
  • Ability to defuse conflicts among team members
  • Valid driver’s license

  Preferred Qualifications:

  • Experienced instructor or public speaker
  • Extensive knowledge of QIK, Sabre
  • Bachelor’s Degree in Aviation, Education, or related field

  Work Environment:

  • Standard office environment, use of computers and other office equipment
  • Airport ramp environment, subject to varied weather conditions and elevated noise levels
  • All shifts including weekends, nights, holidays and/or irregular shifts

  Physical Requirements:

  • Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs
  • Handle objects up to 70 pounds
  • Assist passengers with disabilities, including, but not limited to, pushing wheelchairs

  The above statements provide a brief description of the general nature of work performed and not intended to be a complete list of responsibilities, duties and skills required for this position. Duties and expectations are subject to change as needed.

  Employment is contingent upon a clear Driving Record, 10-year Criminal History Records Check, and Drug Screen as required. We also require proof of High School or GED completion. Minimum 18 years of age.

  Benefit package includes paid training, holiday pay, 401(k), vacation, family travel on the American Airlines network, medical and dental available.

  M/F Disabled and Vet EEO/AA Employer

  M/F Disabled and Vet EEO/AA Employer

• About the company

  Piedmont Airlines, Inc. /ˈpiːdmɒnt/ is an American regional airline operating for American Eagle, formerly US Airways Express.

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