• Job Description

  Req#: 1726
  TITLE: Transfer Admission Counselor
  FLSA STATUS: Exempt (Salary)
  DEPARTMENT: Enrollment Management & Marketing
  REPORTS TO: Director of Transfer Admission
  STATUS: Full-time (37.50 hours/week)
  LOCATION: Hybrid: 1 day remote
  PRIMARY PURPOSE/POSITION SUMMARY:
  The Transfer Admission Counselor is responsible for the successful recruitment and enrollment of prospective transfer students. A key indicator of success will be achieving the enrollment goals set for each Fall and Spring start. The Transfer Admission Counselor will be responsible for on campus coverage 4 days per week and one day set aside for minimal remote travel. Travel days will be assigned to attend off campus recruitment events including but not limited to college fairs, community college visits and other assigned events to represent the University and its undergraduate programs.
  The Transfer Admission Counselor will assist and participate in on-campus undergraduate prospective student events including open house(s), information sessions, webinars, and new student orientation.
  The Transfer Admission Counselor is also responsible for nurturing prospective students throughout the enrollment lifecycle from lead to admitted student.
  EXPECTATIONS FOR ALL DOMINICAN EMPLOYEES:
  To support the University’s mission of preparing students to pursue truth, to give compassionate service, and to participate in the creation of a more just and humane world.
  JOB COMPONENTS/PRINCIPLE DUTIES AND RESPONSIBILITIES:
  Recruitment & Events
  • Responsible for representing Dominican University at recruitment events including but not limited to college fairs, community college events and visits with the goal of generating new transfer student leads and promoting Dominican University undergraduate programs.
  • Work with the Director of Transfer Admission to develop recruitment strategies and tactics that will maximize opportunities related to conversion and yield.
  • Implement and carry out recruitment strategies and tactics. Report back on results from all recruitment activities with quantitative and qualitative information.
  • Conduct onsite and virtual presentations for prospective students, families, community college advisors, and other contacts about specific undergraduate transfer programs.
  • Present at on-campus virtual prospective student events; including but not limited to Discover Dominican open house(s), information sessions, webinars, and new student orientation.
  • Conducts admissions presentations and provides one-on-one appointments with students and families in-person, by phone, or virtually.
  • Acts as a point-of contact for an assigned community college territory (tertiary, non-travel).
  • Attends assigned off campus events, visits and other duties assigned within community college territory.
  • Collaborates with other offices at Dominican to meet the needs of enrolling transfer students, facilitating seamless delivery of services.
  • Contributes to communication planning and content of transfer marketing materials.
  • Supports the Transfer Team’s Assistant Director(s), Associate Director and Director at community college events both on- and off-campus, as needed.
  Outreach & Prospective Student Service
  • Responsible for proactive outreach throughout the prospective student lifecycle including phone, email, in-person, and text messaging.
  • Log all calls, emails, and walk-ins in the CRM system (Slate) to ensure all interactions are logged and can be reported on.
  • Participate in call projects and assist with inbound phone, email, and walk-ins to ensure customer service levels are being met.
  • Handle a wide variety of tasks in a busy service-oriented atmosphere; establishes priorities utilizing excellent organizational ability and interpersonal skills.
  Prospective Student Advising
  • Counsel’s prospective students and their families on Dominican University admission processes, policies, and educational opportunities at various stages of the college search and enrollment process.
  • Advises students on transfer credit guidelines and the use of transfer tools, general admission criteria, scholarships, and financial aid resources. Evaluates completed applications for university and major/program specific admission criteria as well as potential scholarship opportunities.
  • Maintains proactive outreach and timely responses to applicants through the full enrollment lifecycle using all available communication tools.
  • Performs other duties as assigned, requested, or delegated. The Office of Enrollment Management reserves the right to add, change, or reassign duties at any time.
  Other Duties
  • Perform other duties as requested, delegated, or assigned
  MINIMUM/REQUIRED QUALIFICATIONS:
  (Required knowledge, skills, and abilities)
  • A minimum of 1-year professional experience in higher education in the areas of student recruitment, student services, and/or marketing within a highly diverse population.
  • Creative, innovative, and highly organized and committed to college access and inclusion.
  • Ability to demonstrate strong listening, speaking and communication skills, ensuring confidentiality and compliance with the Family Educational Rights and Privacy Act (FERPA).
  • Strong presentation skills and comfortable effectively communicating in front of both large and small groups.
  PREFERRED QUALIFICATIONS:
  (Knowledge, Skills, and Abilities)
  • Proficiency in MS Word, Excel, Outlook, and PowerPoint. Slate CRM (or similar) experience preferred.
  • Experience working with or advising students at the undergraduate or graduate level.
  • Proven experience meeting enrollment goals
  • Proven organizational skills and problem-solving abilities.
  • Excellent written and verbal communication skills with the ability to communicate persuasively.
  • Strong presentation skills and comfortable effectively communicating in front of both large and small groups
  • High level of customer service skills
  • Ability and willingness to travel and work evenings and weekends
  • Experience with Slate and Jenzabar ERP
  • Fluency in Spanish preferred.
  EDUCATION:
  • A bachelor’s degree is required.
  WORKING CONDITIONS:
  • The typical work week is M-F (8:30-4:30pm) with occasional evening and weekend work.
  • Must have a driver’s license. Travel and access to a vehicle required for supporting team recruitment efforts.
  A background screening is required.
  EEO Statement
  Dominican University is proud to be an equal opportunity employer and is dedicated to the goal of building an equity-centered faculty and staff committed to teaching, working, and learning in a multicultural environment. Dominican University believes that justice, equity, and inclusion are critical to our growth and development and seek to recruit, develop, and retain from a diverse pool of applicants who bring varied experiences, perspectives, and backgrounds.
  If you need accommodations due to a disability, you may contact us at hr@dom.edu for assistance.
  
  

• About the company

  Dominican University is a private Catholic university in River Forest, Illinois, affiliated with the Sinsinawa Dominican Sisters.

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