• Job Description

  Req#: 4956

  About Digicel

  As a Digital Operator, Digicel is in the business of delivering powerful digital experiences 1440 minutes of each day to customers – that’s every minute, all day, every day.

  Through its world-class LTE and fibre networks, together with its suite of apps spanning sports, news, local radio and podcasts, TV streaming, enhanced messaging and marketplaces and self-care, Digicel is the only operator in its markets that can deliver that.

  Serving consumer and business customers in 25 markets in the Caribbean and Central America, its investments of over US$5 billion and a commitment to its communities through its Digicel Foundations in Haiti, Jamaica and Trinidad & Tobago have contributed to positive outcomes for over 2 million people to date.

  With its Better Together brand, Digicel is making a promise of simply more to customers and communities and its 5,000 employees worldwide work together to make that a powerful reality day in, day out.

  Visit www.digicelgroup.com for more.

  Job Title: Transport Engineer

  Primary objective of the job:

  The Transport Engineer will be a subject matter expert in the planning, design, upgrade/provisioning and overall supervision of the IP transmission systems in Digicel’s network both locally and internationally with special emphasis on fibre optic infrastructure. This person is required to have strong knowledge of all areas of the TDM and IP Network (WAN and LAN) and all data flows. Extensive knowledge of DWDM, GPON, SONET, SDH, QoS, MPLS-TP and other relevant data communications protocols are required. Specialized knowledge of fibre optic testing (OTDR, power loss tests etc). In addition, this person will be responsible for supporting other sections and markets, where needed, to facilitate expansions, customization and fault resolution within acceptable timeframes.

  Main Duties and Responsibilities:

  • Network Design: Develop optimal designs across technologies, transmission facilities and hardware to deliver the required network capacity, resilience and manageability required. Proactively look at ways of improving the transport network

  • Network Rollout and Site Surveys: Coordinate and supervise site visits for fibre optic and Microwave installations to ensure transmission equipment feasibility. Develop solutions to service both internal and external customer capacity and connectivity requirements

  • Network Operations: Provisioning and testing of circuits traversing the transport network. Routine testing and quality validation of fibre optic and microwave facilities according to global standards

  • Vendor Management: Ability to oversee vendors in the design and implementation of projects affecting the transport network

  • System Records: Ensure all Transport RAN documentation, routing details and other installed base records are up to date

  • Network Path Assessments: Based on location, network topology and transport facility required, determine the end to end path traffic will take

  • Routines: Ensure all routines are conducted with immediate follow up on all exceptions. Ensure documentation and recording systems to reflect same are prepared

  • Configuration: Provide design, configuration, redistribution and troubleshooting of IP routing protocols such as OSPF, ISIS, MPLS & BGP including Internet Peering and Traffic engineering. This includes complete configuration of switches, routers, multiplexors, radios, cross connects and other associated gear required in the transport network.

  • Faults and Emergencies: Investigate, troubleshoot and restore service for any transport related outage or fault. Aid in root cause analyses and follow up activities.

  • System Performance Analysis: Review the network to optimize performance, including Bit Error Rate [BER], packet loss and any other quality related analyses. Produce reports on network health and key performance indicators.

  • Network Management: Expert knowledge in configuring, integrating and establishing DCN networks to manage all transmission system nodes. Ensure timely delivery and integration of alarms and other performance events (SNMP traps etc) from transport network nodes to centralized Network Management System (NMS). Maintain IP network monitoring tools and processes such as SolarWinds.

  • Network Upgrade: Design and implement upgrades of transport system as required.

  • Acceptance Testing: Verify the appropriate function of equipment according to specification.

  • Equipment Evaluation: Evaluate transport equipment for system specification and network design compatibility.

  • Mentor and train engineers within the team and oversee training and development plans for same.

  • Be able to co-ordinate effectively with external markets and offer assistance when the need arises.

  Academic Qualifications and Experience Required:

  • BSc Degree in Electrical and Computer Engineering or Telecommunications or equivalent
  • Fibre Optic / Microwave / Cross-Connects engineering background and knowledge
  • IP Engineering background [Cisco, Juniper, Huawei, Ericsson]
  • A minimum of 4-5 years’ experience in a similar role would be an asset
  • Supervisory management and/or leadership experience would be an asset
  • Possession of a valid Driver’s License and associated driving experience [Vehicle would be an asset as well]
  • An acceptable combination of experience and academic qualifications would be considered in lieu of minimum requirements

  Functional Skills:

  • Be ambitious, driven and passionate about all things related to Microwave and IP Transport technologies, with an excellent comprehension of how the industry works and the key world players
  • Have polished presentation, communication, and analytical skills
  • Have an adaptive style in being able to communicate often technical ideas in simple terms
  • Have strong organizational skills, being able to manage multiple projects at once.

  DISCLAIMER:

  This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may, and probably will be asked to perform other duties as required. Each employee, regardless of classification, is required to maintain a safe, orderly and clean workplace, using safety precautions and observing safety rules at all times.

• About the company

  Digicel is a Caribbean mobile phone network and home entertainment provider operating in 33 markets across the Worldwide regions.

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