• Job Description

  Req#: 236051

  Job Title: Transport Shift Manager

  Location:

  You don’t get to be one of the nation’s largest and most loved supermarkets without a brilliant team — and our Distribution colleagues are central to keeping our warehouses running smoothly, ensuring our customers can buy the goods they need in store.

  We’re looking for Shift Managers who can deliver excellent service to our customers through capable leadership of teams within the complex, unionised, Distribution function. After all, you don’t get to be one of the UK’s most loved retailers without exceeding customer expectations.

  Your previous experience within a Logistics operation should enable you to engage, motivate and coach colleagues at all levels. You will be able to drive a strong team culture with a unified vision: delivering the best possible service to our customers.

  We’re currently recruiting for a Shift Manager on a permanent contract, working in our busy Logistics operation on an average of 42 hours per week on a 4 on, 4 off shift pattern, rotating days & nights, with the flexibility to fit the needs of the operation where required.

  Overview

  This role is key to ensuring the success of the operation achieving and exceeding its KPI`s . Reporting directly to the Operations Support Manager, with direct responsibility for the Warehouse and Transport Operation.

  Direct Reports:

  Transport Operational Team, Drivers, Warehouse Operatives & Yard Supervisors.

  Key duties and accountabilities:

  Includes but not limited to;

  · Responsible for proactively managing the shift to action the daily operational plan and meet targets within budgetary constraints

  · Apply a consistent approach to people management

  · Ensure company policies and procedures are applied consistently

  · Manage change as and when the business requires

  · Ensure the site meets legal compliance at all times

  · Ensure that employees are managed in a consistent way in line with current processes to help achieve business and personal growth

  · Encourage continuous improvement to become part of operational daily activity

  · Achieve and exceed KPI`s in line with the business goals

  · Lead a culture where Health and Safety is part of our daily activities

  · Ensure company policies and government legislations are adhered to

  · Ensure all Health and Safety incidents/ accidents are investigated, recorded and appropriate action is taken.

  · Communicate effectively to internal and external customers

  · Supply accurate information on operational status as and when required including shift handover

  · Mentor and develop your team to aid progression, succession planning and skill sets.

  Qualifications, Key Skills and Experience Required;

  · Ability to influence at all levels

  · Effectively communicate at all levels in a variety of formats

  · Previous experience of working in a transport/ warehouse environment

  · Previous working knowledge of Warehouse management systems

  · Proficient in the use of Microsoft packages

  · CPC National/International desirable but not essential

  Core Responsibilities

  Reports to: Operations Support Manager

  · Review the operational plan for the shift to ensure it is achievable with the current depot status.

  · Take proactive action to efficiently resource the shift so that the daily operational plan and agreed depot KPIs are achieved.

  · Communicate with the team by conducting Pre shift briefing, to ensure that they understand the daily plan, remain focussed on the plan during the shift, and communicate success and operational issues during the course of the shift.

  · Communicate with and coordinate between the Warehouse, Fleet, Network and Planning teams to support the smooth running of the operation, resolution of operational issues, and the achievement of agreed KPIs.

  · Ensure appropriate escalation procedures are followed with respect to potential operational risks.

  · Communicate daily activities by attending the operations meeting

  · Continually improve efficiencies and identify improvements in the daily transport plan.

  · Provide a concise shift review reporting significant issues encountered during the shift

  · To take the lead in managing of the resource of holiday and overtime within the depot to ensure all key operational tasks are covered.

  · Lead, guide and control the operational team during the shift, including setting expectations for the performance and standard adherence.

  · Communicate with the team to ensure that they have a voice, understand longer term depot initiatives and changes, and are able to seek guidance, clarification and resolution on operational issues.

  · With HR and Senior management input, to ensure that investigation, disciplinary, grievance and absence management processes are followed in a professional and timely manner and that meetings and process outcomes are fair and consistent.

  · Identify and authorise the improvement opportunities observed throughout the shift ensuring appropriate communications to planning are recorded

  · Continually review the operational arrangements, auditing requirements and operational controls, making recommendations to senior management to maximize efficiency levels on site and support the achievement of agreed KPIs.

  · Ensure procedural controls and instructions are achieving the desired records and standards in line with depot policy

  · Communicate and assist identified improvement initiatives / opportunities for effective integration to depot process

  · Promote health and safety and ensure legislative and Company Procedures are adhered to.

  · To attend and contribute to depot groups and meetings, for example, the Health and Safety Committee, Listening Forums, Project Groups etc. To advise on the operational implications, issues and responses to further the group’s strategies and objectives.

  · Ensure the Personal development reviews are completed in a timely manner, identify, implement and review the training needs in line with the development programme

  Your benefits

  • Pre-planned shifts
  • Season ticket loan after you’ve completed 12 weeks of service and passed your probation
  • Discount card after 12 weeks that gives you 10% off your Sainsbury’s, Argos and Habitat shopping
  • Special offers on gym memberships, restaurants, holidays, retail vouchers and more
  • Cycle to work scheme available
  • Full PPE provided

  Responsibilities

  We’d all like amazing work to do, and real work/life balance. That’s waiting for you right here. Supply Chain and Logistics are the engine room for getting thousands of products from farms and factories, through the business and to our millions of customers every day. We plan around events from barbecue weekends to Sunday roasts, and who wants oven-ready cauliflower cheese to those who prefer to make it from scratch. Insight and data are everything. But so is judgement — if there’s an issue or ambiguity anywhere, we’re the first to spot it. There’s a big transformation going on. That calls for people who champion change, bring others with them, collaborate and communicate. Because those people can go a very long way.

• About the company

  Shop online at Sainsbury's for groceries, clothing, homewares, electricals, financial services and more. Together we’re helping everyone eat better.

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