• Job Description

  Req#: 3066

  What is Landstar?

  Landstar stands for safe, secure and reliable transportation services delivered by our unique network of small business owners. Independent agents and capacity providers operating under the Landstar umbrella enjoy the strength and support of one of the industry’s most stable and successful companies. Our network of independent entrepreneurs provide customers with personalized service at the local level with the global reach and resources of a multi-billion dollar company.

  Location: Onsite Rockford

  Schedule: Monday–Friday 8AM-5PM

  Salary: $17.12 -$21.39 /hour based on experience

  W hat work will you perform?

  In this role, your primary responsibility will be to manage initial incoming calls and internet applications from potential Owner/Operators interested in leasing and onboarding with Landstar. Your objective is to build rapport and guide candidates through Landstar's application process, ensuring they remain engaged and informed. This will involve daily inbound and outbound calls to communicate Landstar's minimum requirements and address any concerns that may delay their application.

  Essential Responsibilities:

  • Present total Landstar opportunity in a fashion which persuades callers to request or agree to complete application.
  • Make appropriate follow-up calls to ensure the candidate follows through with completing and returning the application.
  • Meet or exceed monthly personal goals pertaining to calls, leads, leads returned and leads sent to Qualification Center.
  • Comply with the daily call center schedule.
  • Participates in the coordination, set up, display, and working truck shows.
  • File and maintain records for future references.

  Required Minimum Experience and Education:

  • High School Diploma or equivalent
  • 6 months call center experience, customer support experience, or combination of both

  Preferred Experience and Education:

  • 6 months transportation/logistics experience

  Knowledge, Skills, and Abilities:

  • Microsoft Office Suite skills.
  • Excellent written and verbal communication skills
  • Excellent customer service skills; emphasis in phone etiquette
  • Ability to work in a fast paced, time sensitive environment
  • Must be able to perform quality work with minimal supervision
  • Excellent organizational skills
  • General knowledge of recruiting practices; ability to engage and retain

  Why work at Landstar?

  Landstar is seeking hard-working and dedicated employees committed to exceeding the expectations of those we serve. We employ a highly diverse workforce and welcome employees from all cultures and backgrounds to our team.

  Our workplace culture is second-to-none. Landstar provides a safe and professional work environment in which to thrive and grow. We offer competitive compensation, robust benefit plans including affordable medical plans, employer 401(k) match, paid time off, tuition assistance and much more.

  If you want to be part of a top-notch transportation company with an emphasis on safety, service, teamwork, and dedication then Landstar is the place for you!

  Landstar is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other characteristic protected by federal, state or local laws. Landstar will provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should send an e-mail to employment@landstar.com .

  Privacy Policy
  
  Landstar uses application information only for employment related purposes, including background investigations and regulatory compliance. Landstar will not disclose the information to any other person or entity, unless compelled by force of law. Landstar stores your application information on computers operated by Ceridian. This on-line application software is provided by Ceridian under an agreement which specifies that Ceridian will not disclose or make any use of application information stored on its secure servers.

• About the company

  Landstar System, Inc. is a transportation services company specializing in logistics and more specifically third-party logistics.

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