• Job Description

  Req#: 6604
  Position Type:
  Support Staff/ District Support
  
  
  Date Posted:
  7/17/2025
  
  
  Location:
  Transportation
  
  
  Foster positive communication between the school sites, staff, and parents.
  Provides clerical, administrative, and customer support to all inquiries that come into the Transportation Department.
  Accurately prepare State and District reports in required timelines, which provide for state and Federal reimbursements to the school district.
  Verify attendance and prepare vouchers payable to non-public schools for reimbursement of transportation funds.
  Process payments for all student transportation expenses including regular, special needs, desegregation, and activity routes.
  Ensure correct and accurate invoicing of the county for all foster care students.
  Analyze invoices for accuracy and efficiency by comparing information to reports from the district’s routing system.
  Consolidate transportation data in preparation of annual State reports.
  Reconciles monthly general ledger accounts to statements and prepares journal entries as required. Ensures compliance with Federal, State, and District policies, procedures, and regulations according to generally accepted accounting principles.
  Accesses computerized financial and transportation information to answer general questions.
  Delivering customer service that embodies the District mission
  Assisting school/department leaders with communications
  Acting as a liaison between parents, students, community and site/department staff
  Communicating and coordinating services with internal and external vendors to ensure quality service to our school system
  Submitting business forms, requisitions, office supply requests
  Provide clerical and administrative supports to Director and Assistant Director of the Transportation Department
  Answering and transferring phone calls;
  Processing copy requests from staff;
  Enter data into spreadsheets and/or databases.
  All other duties as assigned by the supervisor.
  High School Diploma or GED Equivalent
  Four (4) years of clerical experience.
  Experience working in a busy, fast-paced office environment.
  Clerical, billing, budgeting, and customer service assistance.
  Valid Driver’s license.
  Record maintenance and retention.
  Advanced computer experience.
  District policies and procedures.
  Public school transportation programs.
  State and Federal program requirements and regulations.
  Special Education transportation requirements.
  Techniques and practices for efficient and cost-effective management of resources.
  Principles and techniques of making effective oral presentations.
  Correct business English, including spelling, grammar and punctuation.
  Strong attention to detail and accuracy
  Excellent organizational and multitasking skills.
  Strong communication and interpersonal skills.
  Proficiency in database management and web-based systems.
  Ability to maintain confidentiality and handle sensitive information.
  Data entry and record keeping.
  Ability to collaborate effectively.
  Evaluating workflow and effectively prioritizing multiple tasks, time, projects, and demands.
  Working in a flexible and adaptable manner with a tolerance for ambiguity
  Modeling the attributes of an efficacious learner: accountable, resourceful, self-directed, responsible, problem solver and skilled based communicator.
  Assessing and prioritizing multiple tasks, projects and demands.
  Operating a personal computer using standard and specialized software.
  Contributing effectively to the accomplishment of team or work unit goals, objectives and activities.
  Commitment to the District mission, which is to ensure high quality, innovative, challenging education where all learners are valued and respected.
  Promotes and supports the overall mission of the District by demonstrating courteous and cooperative behavior when interacting with public and staff; acts in a manner that promotes a harmonious and effective workplace environment.
  At Hopkins Public Schools, we believe that our strength lies in the diversity of our students, staff, and community. We are a proudly inclusive E-12 district serving approximately 7,200 students across the City of Hopkins and surrounding communities. Our district represents a rich mosaic of cultures, backgrounds, identities, and lived experiences; we value and celebrate that diversity in everything we do. As an academically rigorous and human-centered district, we are committed to fostering a welcoming environment where every student and staff member feels seen, heard, and valued. There is no “typical” Hopkins student, and we embrace this truth as a catalyst for innovation, growth, and equity in learning.
  
  We seek educators and staff who are equity-minded, culturally responsive, and deeply committed to creating inclusive spaces where all learners can thrive.
  
  We welcome candidates who are passionate about dismantling systemic barriers, advancing justice, and preparing students to become bold, collaborative, and compassionate global citizens. When you join Hopkins Public Schools, you are not just joining a district, you are becoming part of a community that honors difference, nurtures potential, and inspires remarkable achievement in every learner, from birth through graduation.
  
  You are welcome at Hopkins. You belong at Hopkins.
  
  SUMMARY:
  The Transportation Support Coordinator provides essential support to the Transportation Department by delivering high-quality departmental support in billing, budgeting, and customer service assistance to both internal and external stakeholders. This role involves managing specialized administrative and technical tasks that require strong communication skills, attention to detail, and creative problem-solving to meet the department’s unique needs. Responsibilities include responding to inquiries and correspondence with professionalism and discretion, often involving sensitive or confidential information. You will serve as a key point of contact for a diverse range of individuals, ensuring clear, courteous, and effective communication across all levels of the organization. The role also includes supporting transportation billing and budgeting processes with accuracy and efficiency. Independent judgment is required to prioritize and organize a dynamic workload, and to recommend improvements to office procedures. A positive, team-oriented attitude, flexibility to adapt to shifting priorities, and daily assignment changes are essential.
  
  ESSENTIAL FUNCTIONS:
  This class specification lists the major duties and requirements of the job and is not all-inclusive. Incumbent(s) may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills.
  • Foster positive communication between the school sites, staff, and parents.
  • Provides clerical, administrative, and customer support to all inquiries that come into the Transportation Department.
  • Accurately prepare State and District reports in required timelines, which provide for state and Federal reimbursements to the school district.
  • Verify attendance and prepare vouchers payable to non-public schools for reimbursement of transportation funds.
  • Process payments for all student transportation expenses including regular, special needs, desegregation, and activity routes.
  • Ensure correct and accurate invoicing of the county for all foster care students.
  • Analyze invoices for accuracy and efficiency by comparing information to reports from the district’s routing system.
  • Consolidate transportation data in preparation of annual State reports.
  • Reconciles monthly general ledger accounts to statements and prepares journal entries as required. Ensures compliance with Federal, State, and District policies, procedures, and regulations according to generally accepted accounting principles.
  • Accesses computerized financial and transportation information to answer general questions.
  • Delivering customer service that embodies the District mission
  • Assisting school/department leaders with communications
  • Acting as a liaison between parents, students, community and site/department staff
  • Communicating and coordinating services with internal and external vendors to ensure quality service to our school system
  • Submitting business forms, requisitions, office supply requests
  • Provide clerical and administrative supports to Director and Assistant Director of the Transportation Department
  • Answering and transferring phone calls;
  • Processing copy requests from staff;
  • Enter data into spreadsheets and/or databases.
  • All other duties as assigned by the supervisor.
  
  QUALIFICATIONS:
  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
  
  Education and Experience:
  • High School Diploma or GED Equivalent
  • Four (4) years of clerical experience.
  • Experience working in a busy, fast-paced office environment.
  • Clerical, billing, budgeting, and customer service assistance.
  
  Required Certificates, Licenses, and Registrations:
  Continued employment is contingent upon all required licenses and certificates being maintained in active status without suspension or revocation.
  • Valid Driver’s license.
  
  Required Knowledge and Skills
  
  Required Knowledge:
  • Record maintenance and retention.
  • Advanced computer experience.
  • District policies and procedures.
  • Public school transportation programs.
  • State and Federal program requirements and regulations.
  • Special Education transportation requirements.
  • Techniques and practices for efficient and cost-effective management of resources.
  • Principles and techniques of making effective oral presentations.
  • Correct business English, including spelling, grammar and punctuation.
  Required Skills:
  • Strong attention to detail and accuracy
  • Excellent organizational and multitasking skills.
  • Strong communication and interpersonal skills.
  • Proficiency in database management and web-based systems.
  • Ability to maintain confidentiality and handle sensitive information.
  • Data entry and record keeping.
  • Ability to collaborate effectively.
  • Evaluating workflow and effectively prioritizing multiple tasks, time, projects, and demands.
  • Working in a flexible and adaptable manner with a tolerance for ambiguity
  • Modeling the attributes of an efficacious learner: accountable, resourceful, self-directed, responsible, problem solver and skilled based communicator.
  • Assessing and prioritizing multiple tasks, projects and demands.
  • Operating a personal computer using standard and specialized software.
  • Contributing effectively to the accomplishment of team or work unit goals, objectives and activities.
  • Commitment to the District mission, which is to ensure high quality, innovative, challenging education where all learners are valued and respected.
  • Promotes and supports the overall mission of the District by demonstrating courteous and cooperative behavior when interacting with public and staff; acts in a manner that promotes a harmonious and effective workplace environment.
  
  PHYSICAL/MENTAL REQUIREMENTS:
  The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  
  Mobility to work in an office setting, use standard office equipment and stamina to sit for extended periods of time; strength to lift and carry up to 75 pounds; vision to read printed materials and computer screens; and hearing and speech to communicate in person or over the telephone.
  
  WORKING ENVIRONMENT:
  Work is performed in an office setting.
  Travel may be required to locations throughout the District.
  
  Schedule and Compensation:
  FTE: 1.0, 260 days
  Nonaffiliated G-50
  Salary: $60,765.81 - 69,437.85, DOE (to be prorated based on start date)
  Position specific Benefits information is available HERE
  Union Contracts, Position Handbook/Agreements are located HERE
  
  
  
  

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