Employer Industry: Travel Agency

Why Consider this Job Opportunity:

- Competitive pay up to $______ per hour
- Opportunity for career advancement and growth within the organization
- Chance to work in the travel industry and help customers plan and book luxury travel
- Collaborative work environment with a focus on service excellence
- Opportunity to negotiate with vendors and external customers to resolve issues and ensure customer satisfaction
- Flexibility to work varied hours, including evenings and weekends

What to Expect (Job Responsibilities):

- Respond to customer inquiries and resolve issues related to travel arrangements
- Collaborate with internal teams to troubleshoot and deliver timely resolutions
- Maintain knowledge of client programs, products, and procedures
- Negotiate with vendors and external customers to reach acceptable resolutions
- Maintain high levels of call quality and confidentiality

What is Required (Qualifications):

- High School Diploma or equivalent
- Two or more years of experience in the travel industry
- Intermediate to advanced knowledge/proficiency of Global Distribution System (GDS) and/or other technology platforms
- Effective communication and interpersonal skills
- Working knowledge of Microsoft Office programs

How to Stand Out (Preferred Qualifications):

- Experience using self-booking tools
- Excellent time management and multi-tasking ability
- Ability to work independently and as part of a team
- Reside within a 1-hour commute of St. Louis, MO
- Willingness to work varied hours, including nights and weekends

#TravelIndustry #LuxuryTravel #CareerGrowth #CustomerService #FlexibleHours

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