Government of Canada - Western

travel agency manager


Pay36.06 / hour
LocationCalgary/Alberta
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 42087375

      Overview

      Languages

      English

      Education

      • Secondary (high) school graduation certificate
      • or equivalent experience

      Experience

      3 years to less than 5 years

      On site

      Work must be completed at the physical location. There is no option to work remotely.

      Work setting

      • Retail/wholesale establishment/distribution centre
      • Travel wholesalers
      • Tourism/travel services

      Responsibilities

      Tasks

      • Direct and control daily operations
      • Evaluate daily operations
      • Plan and organize daily operations
      • Manage staff and assign duties
      • Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
      • Determine merchandise and services to be sold
      • Implement price and credits policies
      • Locate, select and procure merchandise for resale
      • Develop and implement marketing strategies
      • Plan budgets and monitor revenues and expenses
      • Determine staffing requirements
      • Resolve issues that may arise, including customer requests, complaints and supply shortages
      • Recruit, hire and supervise staff and/or volunteers
      • Oversee payroll administration
      • Conduct performance reviews
      • Supervise office and volunteer staff

      Supervision

      • 5-10 people
      • Contractors

      Experience and specialization

      Computer and technology knowledge

      • Word processing software
      • Project management software
      • Spreadsheet
      • MS Outlook

      Type of experience

      • Airline reservation

      Area of work experience

      • Tourism

      Additional information

      Work conditions and physical capabilities

      • Fast-paced environment
      • Work under pressure
      • Tight deadlines
      • Attention to detail

      Personal suitability

      • Team player
      • Resourcefulness
      • Ability to multitask

      Benefits

      Health benefits

      • Dental plan
      • Health care plan
  • About the company

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