• Job Description

  Req#: 14361

  Bluegreen Vacations has grown to become a leader in vacation ownership with 70+ resorts and 210,000+ owners at unique resort destinations across the U.S., Caribbean, and Bahamas. Bluegreen Vacations provides spacious accommodations with all the comforts of home, plus vacation-enhancing amenities and a staff dedicated to making every stay a memorable one. At Bluegreen Vacations, our purpose is to SHARE HAPPINESS by providing our owners and guests with a great vacation experience and lasting vacation memories. Bluegreen Vacations is also the Official Vacation Ownership Provider for Bass Pro Shops® and Cabela's®, Choice Hotels® and NASCAR®.

  Purpose:

  The Activations Associate will be responsible for handling automated dialer outbound calls to existing customers, to finalize a vacation reservation date. They will update the customer database and document reservations for the customer in the Concierge Platform reservation system. They must adhere to specific verification guidelines, to ensure we deliver a qualified tour guest to our Vacation Ownership Sales Centers, to preview our Vacation Ownership programs. The Activations Associate will manage calls with the guests’ experience in the highest regard.
  
  Duties and Responsibilities:

  • Assists guests with finalizing their vacation package reservation date

  • Handles properly the Avaya Dialer System to maximize productivity

  • Adheres to daily Campaign Assignment schedules as directed by any/all Leadership

  • Collaborates with other Call Center Departments to ensure proper Paperwork, itinerary letter requests, and inventory requests

  • Documents guests’ accounts

  • Adheres to Approved Sales Pitch offer as designed per Campaign

  • Increases revenue by selling extra nights, upgrades, package upgrades, tickets, car rentals, and additional rooms

  Benefits:

  • Unlimited Income Potential: You will earn base pay + uncapped commissions!
  • Paid training: You will earn as you learn to be a Bluegreen vacation specialist and brand ambassador.
  • Career Growth: We believe in developing our current talent, we promote within.
  • Fantastic benefits package: We offer several Medical/Dental/Vision plans, Education Assistance, 401k (company match), and many more benefits!
  • Work/Life Balance: You will receive generous paid-time off and we offer flexible hours. Full time and part time opportunities are available. We are a highly philanthropic and socially responsible organization!
  • Amazing discounts: Hotels, retailers, car rentals, theme parks, and much more!

  BGOROSP

  Please note that Hilton Grand Vacations Inc. (HGV) acquired Bluegreen Vacations Corporation (“Bluegreen”) as of January 17, 2024. If hired, you will be an employee of Bluegreen, which is a wholly-owned subsidiary of HGV. A transition to HGV is occurring as we are in the process of integrating technology, systems and branding; however, it will take time until our separate operating systems, employment policies and benefits are fully integrated.

  Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop and retain the most talented people from a broad candidate pool. If offered employment, candidate must be willing to submit to a background check. We promote a drug-free workplace and reserve the right to drug test. EOE

• About the company

  At Bluegreen Vacations, we’re in the business of creating lasting vacation memories. Our purpose is to provide our owners and guests with a great vacation experience, every time.

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