• Job Description

  Req#: JR2208294

  About Us

  AIG Travel Guard is an industry leader providing insurance and assistance services to both leisure and business travelers worldwide. We offer competitive salaries, great benefit packages, and generous paid time off.

  Job Details:

  • No outbound or cold calling, all inbound call handling

  • Full Time including rotating weekends

  • Various shifts available including a shift differential of a 10% increase for hours after 4pm

  • Starting salary $18 to $19 per hour with the potential for higher based on experience

  Job Description:

  The World Service Center handles in-coming calls from travelers and travel advisors interested in learning about our products that may result in an insurance quote or policy sale. Our professional staff utilizes a consultative sales approach to learn about the traveler’s needs and recommend an appropriate product to protect against risks associated with their upcoming travel. The sales representative will educate customers on what travel insurance is along with the benefits and coverages of the products designed to support the client’s unique travel plans.

  Job Requirements:

  Key qualities that we are seeking include:

  • A record of providing outstanding customer service (1+ years preferred)

  • Excellent verbal and written communication skills

  • Must be able to meet state and/or provincial licensing requirements to sell insurance

  • Proven experience in sales is beneficial

  • Ability to respond to high end clientele with professionalism

  • High School Diploma or equivalent required

  We are an Equal Opportunity Employer

  American International Group, Inc., its subsidiaries and affiliates are committed to be an Equal Opportunity Employer and its policies and procedures reflect this commitment. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories such as sexual orientation. At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

  To learn more please visit: https://www.aig.com/about-us/diversity-equity-and-inclusion

  AIG is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to candidatecare@aig.com . Reasonable accommodations will be determined on a case-by-case basis.

  Functional Area:

  OP - Operations

  Estimated Travel Percentage (%):

  Relocation Provided:

  Travel Guard Group, Inc.

• About the company

  We're a leading global insurance organization with operations in more than 80 countries and jurisdictions. We provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to support our clients in business and in life through our General Insurance, Life & Retirement and Investments business units. What unites us across all of these offerings is our commitment to helping individuals, businesses and communities prepare for and respond to times of uncertainty. Whether serving those facing natural disasters or millions of Americans striving for a financially secure retirement, we have the specialist expertise to help clients better manage risk.

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