Tulalip Resort Casino
TR/COMMUNICATIONS AGENT I
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Job Description
- Req#: 48040
- High School Diploma or GED equivalent required.
- Must be able to type 30 wpm. (Test required)
- Minimum of two (2) years work experience answering high-volume phones.
- Minimum of two (2) years guest service experience.
- Prior Reservations experience preferred.
- Practical experience with Micros Opera preferred.
- Must be able to successfully pass a background investigation for a Tribal Gaming License or Permit.
- Must be able to work any shift assigned to include evenings, weekends, and/or holidays as needed or requested.
- Must have a successful employment history with the Tulalip Tribes and/or other current and past employers.
JOB SUMMARY:
Responsible for providing outstanding guest service while answering all incoming calls, providing information, transferring calls as appropriate, answering rate and availability inquiries, and/or making reservations.
EDUCATION:
SKILLS:
EXPERIENCE:
OTHER REQUIREMENTS:
About the company
Tulalip Resort Casino is an Indian casino and resort in Quil Ceda Village, Washington, owned and operated by the Tulalip Tribes of Washington. It opened in 2003 as Tulalip Casino, and was renamed in late 2007 because of the new hotel, which opened , 2008.
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