Employer Industry: Business Services

Why Consider this Job Opportunity:
- Competitive salary
- Opportunity for career advancement and growth within the organization
- Certification provided on the job for DHS Public Trust clearance
- Comprehensive benefits package, including a 401(k)
- Travel opportunities across the US
- Chance to work with cutting-edge technology in the tech field

What to Expect (Job Responsibilities):
- Conduct training sessions for TSA cleared associates on the TSA Pre application process
- Develop training courses and materials for workshops and group sessions
- Maintain accurate records of completed associate training and documentation
- Provide regular communication with cross-functional teams for support
- Stay informed on current industry trends and TSA regulations

What is Required (Qualifications):
- Bachelor's degree in Business or Technology or equivalent experience
- Minimum 3-5 years of experience in Help Desk management or a related field
- DHS Public Trust clearance
- Strong knowledge of computers and Microsoft Suite
- Effective written and verbal communication skills

How to Stand Out (Preferred Qualifications):
- Experience in the tech field
- Familiarity with Cisco AnyConnect VPN and Ticket Systems

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