Employer Industry: Moving and Storage Services

Why Consider this Job Opportunity:
- Opportunity for career advancement and growth within the organization
- Competitive pay
- Comprehensive benefits package including medical, dental, vision, and prescription plans
- On-the-job training and tuition reimbursement program
- Supportive and collaborative work environment
- Opportunity to work independently and in a team-based environment

What to Expect (Job Responsibilities):
- Answer phone calls from the field, including center personnel and U-Box delivery drivers
- Respond to real-time chats for live support
- Open and respond to incident emails received through the Incident Management Tool
- Create incident tickets to document, research, and resolve every point of contact made with the field
- Identify operational trends in need of improvement or bug fixes

What is Required (Qualifications):
- Strong written and oral communication skills
- Proficiency with computers and common office apps (MS Edge, Google Chrome, MS Office, etc.)
- Good customer service skills
- Ability to problem solve and think critically
- Ability to multitask and switch focus between tasks without disruption

How to Stand Out (Preferred Qualifications):
- 2+ years of U-Haul experience
- 1+ years of experience with U-Box and the U-Box program
- 10 to 12 months of previous office experience

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