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Job Description
- Req#: R-018813
- Support configuration and setup of UKG WFM Pro under the guidance of senior analysts and architects
- Assist in translating business requirements into system configurations and functional documentation
- Participate in testing activities, including integration, regression, and functional user testing (FUT)
- Support day-to-day operations, including issue resolution, data validation, and user access management
- Document system configurations, process flows, and support procedures to ensure operational readiness and knowledge sharing
- Collaborate with cross-functional teams, including Human Resources, Retail Operations, and IT, to deliver enhancements and resolve issues
- Monitor system performance and assist in identifying and resolving operational issues
- Contribute to agile delivery, including sprint planning and backlog grooming, with a focus on delivering incremental improvements
- A detail-oriented and motivated analyst with a strong interest in enterprise systems and HR operations
- A collaborative team member who communicates clearly and works well with both technical and business stakeholders
- A problem-solver who enjoys learning new systems and contributing to process improvements
- Bachelor’s degree in Information Systems, Human Resources, or a related field—or equivalent experience
- 2–4 years of experience in UKG WFM Pro administration
- Exposure to UKG WFM Pro modules such as:
- Timekeeping
- Scheduling
- Forecasting
- Basic proficiency in:
- UKG WFM Pro configuration and business processes
- Service management tools (e.g., Jira, ServiceNow)
- Understanding of agile delivery practices and willingness to learn DevOps principles.
- Strong documentation, troubleshooting, and communication skills
At Columbia Sportswear, our Digital Technology (CDT) team supports the systems that power our global operations. We are looking for a Software Analyst to support our Human Resources Technology team. This role is ideal for someone with 2–4 years of experience who is eager to grow their skills in system configuration, solution support, and operational delivery within enterprise HR platforms.
What You’ll Do
Who You Are
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This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.
About the company
Columbia Sportswear Company is a global outdoor brand that crafts active lifestyle gear fortified with industry-leading technologies.
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