Employer Industry: Healthcare Services

Why consider this job opportunity:
- Competitive compensation and benefits package, including Medical, Dental, Vision, and Prescription Drug Plan
- 401k plan with company match
- Opportunity for career advancement and growth within the organization
- Dynamic and supportive work environment focused on healthcare excellence
- Engaging role that allows you to contribute to the scheduling needs of a leading healthcare provider

What to Expect (Job Responsibilities):
- Provide configuration and end-user support for the scheduling system, assisting staffing coordinators, managers, directors, and C-suite leaders
- Ensure standard configurations are developed and maintained while managing a queue of support tickets
- Develop and deliver training materials for end users to enhance system utilization
- Manage operational questions and issues related to scheduling inputs, including skills, HR data, and schedule rules
- Monitor metrics and KPIs, providing reports on scheduling performance and suggesting improvements

What is Required (Qualifications):
- Associate’s degree in a clinical, health science, or information technology-related field
- 5 to 8 years of experience in a scheduling system
- Ability to obtain scheduling software training and certification from vendors
- Experience with electronic scheduling tools, such as UKG Dimensions or similar systems
- Minimal travel required

How to Stand Out (Preferred Qualifications):
- Experience in a behavioral healthcare environment and hospital operations
- Familiarity with workforce management system configuration, implementation, and maintenance
- Strong analytical skills to identify trends and variances in scheduling performance

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