• Job Description

  Req#: 33911

  Date Posted: 09/12/2023
  Req ID: 33911
  Faculty/Division: UofT Scarborough
  Department: UTSC:Dept-Psychology
  Campus: University of Toronto Scarborough (UTSC)
  Position Number: 00038592

  Description:

  About us:
  
  The University of Toronto Scarborough is a place of energy, enthusiasm and passion. Our commitment to inclusive excellence attracts the brightest learners, scholars and employees from around the globe. Our success has been made possible by the opportunity given to us by our Indigenous hosts to operate on their territory, and we cherish our continuing partnerships with these communities. The University of Toronto Scarborough is an exciting campus with unlimited potential. Join us on our journey.
  
  The Department of Psychology at the University of Toronto Scarborough is a vibrant, research and teaching intensive department. In addition to providing students with deep grounding in one or more disciplinary traditions, the department also fosters research at all levels. Its commitment to socially engaged, leading edge research and direct engagement with its community is reflected not only through its curriculum, but also in the creative and innovative projects undertaken by faculty and often providing research opportunities for graduate and undergraduate students.
  
  Working alongside faculty, a team of dedicated staff members provide administrative services and support the daily operation of a department that is committed to promoting equity, diversity and inclusion to help create a truly rich and engaging student experience.

  This search aligns with the University’s commitment to strategically and proactively promote diversity among our community members (Statement on Equity, Diversity & Excellence). Recognizing that Black, Indigenous, and other Racialized communities have experienced inequities that have developed historically and are ongoing, we strongly welcome and encourage candidates from those communities to apply.
  
  Your opportunity:

  
  Reporting to the Manager, Operations and Finance, the Undergraduate Program Administrator will work with a highly engaged team. Working with the Chair and Associate Chair, Undergraduate, to administer the Undergraduate Department of Psychology, the incumbent will enhance the student experience and advise students, faculty and staff in all matters relating to undergraduate programs. The position administers programs of study, external course registrations, overall degree requirements and eligibility to graduate, in addition to assisting with compiling data and participating in student recruitment activities.
  
  Your responsibilities will include:

  • Advising students on academic and/or financial matters by providing options and consequences incorporating personal circumstances impacting academic success and an understanding of an individual's background
  • Providing detailed information on program and/or course eligibility requirements, procedures, policies and deadlines
  • Conducting detailed analysis and evaluation to inform program planning activities
  • Preparing and disseminating curriculum cycle (course) timetables
  • Interpreting academic regulations, program and degree requirements
  • Advising on the appropriateness, precedents and process from petitions and appeals, and suggesting alternative course of action as necessary
  • Promoting programs at recruitment events
  • Disseminating information regarding procedures and practices

  Essential Qualifications:

  • Bachelor's Degree or an acceptable equivalent combination of education and experience
  • Minimum four (4) years of related student advising and program administration in a post-secondary environment
  • Experience advising students on academic matters and providing administrative support to an academic program
  • Experience in administering admissions processes, course enrolment, grades and final examinations and working with undergraduate program policies and procedures
  • Experience in advising students and faculty members with academic guidelines and procedures
  • Experience using Student Information Systems (i.e. ROSI)
  • Excellent (oral and written) communication skills, as well as strong interpersonal and presentation skills
  • Highly customer service focused and ability to take initiative
  • Demonstrated ability to exercise tact, good judgment and diplomacy when dealing with faculty, staff and students
  • Proficient with Microsoft Office (Word, PowerPoint, Excel, SharePoint, Teams and Outlook)
  • Strong organizational skills and focus in order to meet multiple, competing deadlines
  • Detailed-oriented with a high degree of accuracy
  • Applicants are also expected to show evidence of a commitment to equity, diversity, inclusion, and the promotion of a respectful and collegial learning and working environment.

  
  To be successful in this role you will be:

  • Communicator
  • Efficient
  • Organized
  • Problem solver
  • Resourceful
  • Team player

  Notes:

  • A copy of the full job description is available upon request from the UTSC HR Office.
  • Please note this is a term position until June 2024
  • This role is currently eligible for a hybrid work arrangment, pursuant to University policies and guidelines, including but not limited to the University of Toronto's Alternative Work Arrangements Guideline.

  Closing Date: 09/21/2023, 11:59PM ET
  Employee Group: USW
  Appointment Type: Budget - Term
  Schedule: Full-Time
  Pay Scale Group & Hiring Zone:
  USW Pay Band 12 -- $71,842 with an annual step progression to a maximum of $91,875. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
  Job Category: Student Services

  Lived Experience Statement
  Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

• About the company

  The University of Toronto is a public research university in Toronto, Ontario, Canada, located on the grounds that surround Queen's Park.

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