• Job Description

  Req#: 23184

  What will you do?

  This career opportunity is available at SHA Risk Specialists a division of Santam for an Underwriter: Cyber Risk, who will be based in Johannesburg: Illovo.

  SHA’s core business is to underwrite specialist insurance products. Together with technical underwriting skills, this role also requires knowledge of information technology and the cyber threat landscape, and the ability to identify markets and industry sectors suited to the respective insurance covers.

  What will make you successful in this role?

  Underwriting

  • Underwrite and manage a portfolio of existing and new business, including all tasks associated therewith but not limited to Underwriting Governance which includes detailed risk evaluation and assessment, coverage and exposure analysis, pricing determination, detailed claims analysis (understanding loss ratios and claim trends) and wording review & negotiations within underwriting authority.
  • Refer and acquire sign-off relating to matters falling outside of own authority, in accordance with authority matrix/ local authority
  • Adherence at all times to the authority matrix, departmental protocols and procedures, including Underwriting Governance provisions.
  • Detailed explanations regarding changes with respect to terms/ underwriting stance.
  • Drafting & amending wordings/ clauses, and escalate concerns/ enhancements to technical team.

  Marketing / Relationship Building

  • Stimulate sales activity by educating brokers:
    • about PI tech and cyber risk exposure
    • about risk mitigation
    • about incident response and the role of the insurance product
    • the difference between the cyber insurance and PI tech product
  • Maintaining SHA’s relationships with designated external service providers in the technology and cyber risk management and mitigation sectors
  • Conducting regular visits and calls to the PI Tech and cyber insurance teams at global and national brokers.
  • Maintaining SHA’s relationship with global cyber reinsurance partners.

  Client Liaison (Internal and External)

  • Working with teams of underwriters in the greater SHA business to identify growth and new business opportunities
  • Attending client meetings to discuss cyber risk exposure with business owners, executives and information security officers/representatives.
  • Growing SHA’s market share of the PI Tech and cyber insurance market

  General Administration

  • Produce reports to monitor new business and risk management initiatives
  • Provide regular feedback to SHA executives
  • Attend to daily administrative routine tasks and internal capturing system in accordance with organisational standards, processes and procedures.

  Financial

  • Meet budget responsibility for a book of business.
  • Monitor renewals, lapsed policies and new business with monthly report back.

  Qualification and Experience

  • Appropriate tertiary qualification – Bcom, Insurance, Finance, Technology or Legal related.
  • Accredited coursework with a focus on information technology, computer science or cyber security a preference
  • FAIS compliant
  • Minimum 3 years’ experience in broking or underwriting in the cyber or information security environment
  • Legal experience in Insurance, Cyber Security, Privacy or Technology law

  Skills

  • Systemic Thinking
  • Up to date understanding of cyber threats and risks
  • Self starting
  • Results driven
  • Integrity
  • Analysis and Judgement
  • Attention to Detail
  • Client Orientation
  • Communication Skills with an ability to negotiate
  • Initiative
  • Teamwork
  • Time Management and working under significant pressure

  Core Competencies

  Cultivates innovation - Contributing through others

  Customer focus - Contributing through others

  Drives results - Contributing through others

  Collaborates - Contributing through others

  Being resilient - Contributing through others

  About The Company

  Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.

  Our success is rooted in our passion for our clients and everything we do is centered on our delivery of Insurance Good and Proper. We’re about people. People drive our business so it follows that we want to recruit the best people possible whether they work for us permanently or for a short time as temporary employees. At Santam we are committed to transformation and embracing diversity.

  This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals, we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets.

• About the company

  As one of the largest financial services groups in South Africa, Sanlam provides insurance, investment, financial planning & retirement advice to individuals, businesses & institutions.

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