Mutual of Omaha
Underwriting Support Analyst I (Call Center) - Remote
4 days agoWhat's your preference?
Job Description
- Req#: 503972
Employer Industry: Insurance
Why consider this job opportunity:
- Estimated hourly wage up to $21.50, plus annual bonus opportunity
- 401(k) plan with a 2% company contribution and 6% company match
- Work-life balance with vacation, personal time, and paid holidays
- Opportunity to work remotely with access to a high-speed internet connection
- Supportive and collaborative work environment that values diversity and inclusion
- Chance to enhance customer experience and contribute to process improvements
What to Expect (Job Responsibilities):
- Handle incoming calls from agents, producers, and customers, providing exceptional customer service
- Collect necessary underwriting requirements via telephone, email, or other business applications for underwriting decisions
- Evaluate and process new business applications, ensuring accuracy and completeness of information
- Utilize various systems and tools to support underwriting areas and transfer calls appropriately
- Collaborate with team members to recommend process improvements and enhance customer experience
What is Required (Qualifications):
- Strong customer service and call center skills with the ability to assess customer needs
- Ability to maintain regular attendance and adhere to department expectations in a fast-paced environment
- Proficient in computer systems, including email, data entry, and Microsoft products
- Strong attention to detail with effective time management and organizational skills
- Must be located in the United States or Puerto Rico and have access to high-speed internet for remote work
How to Stand Out (Preferred Qualifications):
- Bilingual in Spanish and English
- Previous experience in insurance or underwriting
- Knowledge of medical terminology
#Insurance #CustomerService #RemoteWork #CareerOpportunity #DiversityAndInclusion
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
Mutual of Omaha is a Fortune 500 mutual insurance and financial services company based in Omaha, Nebraska.
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