Talentify
Unemployment Claims Specialist Sr (FULLY REMOTE)
This job is now closed
Job Description
- Req#: JP-005214445
Employer Industry: Human Resources and Corporate Talent Solutions
Why consider this job opportunity:
- Salary up to $26.00/hr
- Comprehensive benefits package including medical, dental, vision, and retirement plans
- Fully remote position offering flexibility in work location
- Opportunity to work in a collaborative and supportive environment
- Engage in meaningful work that directly impacts unemployment claim processes and partner relations
What to Expect (Job Responsibilities):
- Research, analyze, and investigate partner separations in consultation with internal and external contacts
- Build claim responses and ensure timely follow-up on incoming communications
- Provide coaching and guidance to partner resource personnel regarding unemployment policies and procedures
- Develop effective working relationships with customers, team members, and vendors
- Maintain knowledge of state unemployment processes, policies, and best practices
What is Required (Qualifications):
- Minimum of 3 years of experience in customer service or human resources
- Strong analytical skills with the ability to conduct independent research and analysis
- Ability to communicate clearly and concisely, both orally and in writing
- Experience with case management or similar responsibilities
- Strong customer service skills with a professional demeanor
How to Stand Out (Preferred Qualifications):
- Experience in larger companies or multi-matrixed organizations
- Familiarity with HRIS systems such as SAP, ServiceNow, or SuccessFactors
- Background in retail or non-retail contact centers
#HumanResources #RemoteWork #CustomerService #CareerOpportunity #JobBenefits
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Notice
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