Employer Industry: Social Services and Humanitarian Assistance

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely with occasional in-person office visits if within 30 miles of a satellite office
- Support vulnerable and underserved populations, making a meaningful impact
- Engaging and collaborative work environment with a diverse team
- Flexible schedule, including nights, weekends, and holidays as needed

What to Expect (Job Responsibilities):
- Coordinate direct contact with unaccompanied child refugees and their family members during care
- Facilitate the timely release or discharge of minors to identified family members or authorized caregivers
- Maintain the minor’s case file and case management portal in compliance with client policies
- Conduct initial program intake of minors to verify information and identify family/sponsors
- Handle crisis intervention and complex situations with compassion and decisiveness

What is Required (Qualifications):
- Bachelor’s degree in Social Work, Psychology, Sociology, or a related Behavioral Science
- At least 1 year of demonstrated relevant work experience
- Bilingual in English and Spanish
- Strong computer skills in MS Office, including Excel and Word
- Clean criminal background check and Child Abuse/Neglect Report (CAN) with no adverse findings

How to Stand Out (Preferred Qualifications):
- Master’s degree in a relevant field
- Experience in case management/unification management
- Experience working with the Office of Refugee Resettlement (ORR)
- Call center experience
- Ability to type at least 45 words per minute

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