• Job Description

  Req#: 15124

  At Emerson Health, our greatest strength is our people—and that includes you. We know exceptional care begins with strong support behind the scenes. As a Unit Coordinator, you play a key role in creating a well-organized, welcoming environment where patients feel cared for and clinical teams can do their best work.

  In this role, your attention to detail, clear communication, and compassion help ensure our care teams stay connected and focused on what matters most: our patients. It is a meaningful opportunity to make a difference every day—blending organization, empathy, and collaboration in a mission-driven setting.

  We see the value you bring—not just in what you do, but in how you do it. Join a community where your work is appreciated, your impact is real, and your dedication supports the delivery of exceptional care.

  What You Will Do:

  1. Serve as the hub of communication for the unit—connecting patients, families, and staff with clarity and care.
  2. Coordinate patient admissions, discharges, and transfers to ensure timely and compassionate transitions.
  3. Keep patient records and unit logs accurate, organized, and up to date.
  4. Schedule appointments, procedures, and team meetings with attention to detail and efficiency.
  5. Answer phones professionally and relay messages promptly to keep the team connected.
  6. Monitor and maintain inventory of unit supplies and equipment.
  7. Assist with data entry, reporting, and other key administrative functions.
  8. Collaborate daily with nursing and medical staff to keep unit operations running smoothly.
  9. Uphold the highest standards of patient confidentiality and HIPAA compliance.
  10. Provide dependable support to the unit manager or charge nurse.
  11. Step in as needed—your flexibility and teamwork help the unit thrive.

  Minimum Qualifications

  · Education

  o High school graduate required.

  o Secretarial or business coursework preferred.

  o Medical terminology coursework preferred.

  · Experience

  o Previous secretarial experience with demonstrated computer and word processing skills required.

  o Previous Meditech experience preferred.

  · Licensure and/or Certification

  o Not required

  · Skills

  o Excellent customer service skills.

  o Interpersonal skills.

  o Telephone manners

  o Organizational skills.

  o Data entry skills.

  o Computer skills.

  o Must have the ability to multitask.

  o Ability to read, write and communicate in English.

  o Ability to maintain confidential information.

• About the company

  Welcome to Emerson Hospital. Located in Concord Massachusetts, Emerson is a full-service, non-profit community hospital known for its outstanding nursing care and specialty patient centers.

Notice