• Job Description

  Req#: REF42050A

  Company Description

  University of Maryland Upper Chesapeake Health (UM UCH) offers the residents of northeastern Maryland an unparalleled combination of clinical expertise, leading-edge technology, and an exceptional patient experience.
  A community-based, integrated, non-profit health system, our vision is to become the preferred, integrated health system creating the healthiest community in Maryland. We are dedicated to maintaining and improving the health of the people in our community through an integrated health delivery system that provides high quality care to all. Our commitment to service excellence is evident through a broad range of health care services, technologies and facilities. We work collaboratively with our community and other health organizations to serve as a resource for health promotion and education.
  Today, UM UCH is the leading health care system and second largest private employer in Harford County. Our 3,500 team members and over 650 medical staff physicians serve residents of Harford County, eastern Baltimore County, and western Cecil County.
  
  University of Maryland Upper Chesapeake Health owns and operates:
  University of Maryland Upper Chesapeake Medical Center (UM UCMC), Bel Air, MD
  The Upper Chesapeake Health Foundation, Bel Air, MD
  The Patricia D. and M. Scot Kaufman Cancer Center, Bel Air, MD
  The Senator Bob Hooper House, Forest Hill, MD

  Job Description

  Unit Secretary, Part Time, evening

  32 hours/week, 3-11p & 7a-3p, every other weekend

  General Summary
  Supports and maintains the administrative operation of a health care unit, department or clinic. Provides administrative, organizational and communication tasks that contribute to the delivery of high-quality patient care and effective coordination within the health care team.

  Principal Responsibilities and Tasks
  
  The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.

  1. Provides administrative assistance to the health care unit by managing phone calls and handling inquiries from patients, families and staff.

  2. Maintains and organizes medical records and other documents as required

  3. Maintains confidentiality of all patient data including verbal, written and electronic format

  4. Utilizes various systems to access, enter and manage clinical information, including orders and requisitions, summary reports and other information as appropriate. Utilizes electronic devices, computer programs and applications as required and applicable to the role.

  5. Organizes the department’s workflow by preparation of patient charts for transfer to other units or facilities according to policies and procedures.

  6. Greets patients and families. Demonstrates a professional and customer-oriented appearance and demeanor at all times. Demonstrates appropriate verbal and telephone skills.

  7. Provides support and answers questions as appropriate, contributing to a quality patient experience.

  8. Orders office and nutritional supplies, equipment, etc. as directed by manager.

  9. Maintains the order, cleanliness and appearance of the work station.

  10. Responds and answers call lights in a timely manner and retrieves items including water, blankets, etc. as requested by patients and staff.

  Qualifications

  Education & Training: High school diploma or equivalent required. Advanced education is preferred.
  
  Work Orientation & Experience: At least one (1) year of previous clerical experience in a medical setting is required. Previous computer experience is also required.
  
  Skills & Abilities: Ability to (a) use in-depth knowledge of computers, printers and fax machines; (b) utilize telephone technique and communication skills; (c) maintain a positive attitude and work under pressure; (d) convey verbal and written information; (e) follow directions; (f) respond to emergency situations; (g) adapt hours of availability to variable and changing needs of the hospital; (i) effectively function as a member of a collaborative team; (j) independently organize and manage time effectively setting appropriate priorities.

  Additional Information

  All your information will be kept confidential according to EEO guidelines.

  Compensation:

  Pay Range: $17.58- $25.99

  Other Compensation (if applicable):

  Review the 2025-2026 UMMS Benefits Guide

• About the company

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