United Community Bank

Universal Banker II


PayCompetitive
LocationFuquay-Varina/North Carolina
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 540035

      Universal Banker II

      United Community is seeking a highly skilled Universal Banker II. As a Universal Banker, you will have the opportunity to deliver excellent experiences for customers and prospects. In addition to assisting with everyday transactions, you will support customers with their financial wellness by having needs-based conversations, identifying appropriate solutions.

      What You’ll Do:

      • Drive proactive needs-based sales conversations through interactions, including service to sales, teller interactions and appointment setting
      • Maintain a comprehensive understanding of retail banking products and services
      • Identify opportunities to enhance existing customer relationships and cultivate new ones by thoroughly understanding and addressing customers’ needs, while considering their unique perspectives and priorities
      • Assist customers financially by delivering loan products, while ensuring packages are correct and complete to minimize exceptions
      • Identify opportunities and make referrals cross-sell banking products and services, to other areas of the bank
      • Educate customers on options for managing transactions using technology and all other tools and resources available
      • Apply product and service knowledge to effectively solve customer problems
      • Process deposits, withdrawals, and other routine transactions with accuracy and confidentiality
      • Ensure adherence to banking regulations and internal policies

      Required Skills/Experience

      • 1+ years of previous banking, cash handling, or retail experience
      • NMLS License required
      • Demonstrated analytical, accuracy, and problem-solving skills
      • Strong verbal and written interpersonal communication skills
      • Ability to uncover and provide solutions to meet customer needs


      Preferred Skills/Experience:

      • Current Notary Public Certification preferred


      Conditions of Employment:

      • Must be able to pass a criminal background & credit check
      • This is a full-time, non-remote position

      Ready to take your career to the next level? Apply now and become a vital part of our team!

      We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.

      Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • About the company

      Since 1950, United Community Bank has been dedicated to providing best in class service to our customers as the foundation of every relationship. We are “The Bank That SERVICE Built®” and we are committed to improving the communities we serve through the philosophy of delivering exceptional banking service.

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