• Job Description

  Req#: USBAS001864
  Employer Industry: Customer Service and Marketing for the Firearms Industry
  
  Why consider this job opportunity:
  - Starting salary up to $20.00/hour, based on experience
  - Eligible for commission and shift premium based on days and hours worked
  - 23 Days of Personal Time Off, 8 Company Holidays, plus a paid day of Volunteer Service annually
  - 100% Remote work from your home office, eliminating commute time
  - Robust Insurance Coverage Options: Medical, Dental, Vision, HSA, FSA, Life, STD, & LTD
  - Opportunity to work with a mission-focused team recognized as one of Newsweek’s Top 100 America’s Most Loved Workplaces
  
  What to Expect (Job Responsibilities):
  - Engage with customers, members, and prospects via voice and digital channels to resolve issues and strengthen relationships
  - Provide knowledgeable and respectful responses without scripts
  - Use a "find needs, fill needs" approach to offer solutions and sell memberships and products
  - Address concerns with empathy and detail, retaining members contemplating non-renewal
  - Collaborate with your team for continuous learning and growth
  
  What is Required (Qualifications):
  - High School diploma or equivalent required; Associate’s degree or higher preferred
  - Prior work history in a customer service or sales role is required
  - Required to pass and maintain Producer Property and Casualty License; paid training provided
  - Excellent interpersonal skills complemented by strong written and verbal communication abilities
  - Computer fluency and working knowledge of software applications and advanced internet functions
  
  How to Stand Out (Preferred Qualifications):
  - Experience in fielding customer concerns via phone, digital chat, social media, and SMS/text
  - Self-defense knowledge and training, familiarity with firearms is preferred, but not necessary
  
  #CustomerService #RemoteWork #SalesOpportunity #CareerGrowth #InsuranceBenefits
  
  We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
  We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

• About the company

  Education, Training And Self-Defense Insurance For Responsible Gun Owners

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