• Job Description

  Req#: 51799

  Role Description:
  This role is primarily focused on managing customer product, SELECT, training and professional service orders, fulfilment and invoicing. In addition, the potential candidate will work with the Bentley Sales to maximize Bentley ’ s revenue opportunity in Greater China through effective management and administration of all kinds of contracts.

  
  Responsibilities:

  • Order processing - release Quotation to Order or Contract, order change in SAP CRM to trigger fulfilment and billing/invoicing customer;
  • Contract Management - administration, review, and analysis of contracts to ensure compliance with contract specifications, company policies, and government regulations;
  • Entering contracts into system and maintaining customer pricing information, SELECT contract renewal, quotation, billing and cancellation in SAP CRM;
  • Enterprise License Subscription Contract processing and related work.
  • Work on the delivery of product, fulfilment documents and local invoice to customers;
  • Day to day handling order/contract fulfilment issues, like customer credit block, coordinate license issue solving via SES/UMS.
  • Ensuring effective communication with Account Managers, Channel Management team and the downstream functions, like Account Receivable (Collections) and Licensing Support Team to enhance the efficiency and quality of work;
  • Support and implement the global process and system;
  • Data clean-up in SAP regarding license issue, Business Partners, etc;
  • Monitoring key business reports and provide value-added service to Sales team via regular reporting;
  • Other jobs assigned by the manager.

  Education/experience/skill requirements:

  • Fluent English is mandatory
  • BS/BA in Management, International Business or equivalent related business experience
  • At least 18 months to three years of Order Management, Contract Management experience is desirable
  • Experience in CRM & SAP, or an equivalent ERP
  • Ability to speak Korean or Japanese is preferred
  • Teamwork and Analysis experience required
  • Detail orientation
  • Work under pressure

  Decision Making Authority:

  • Day to day management for assigned accounts in Greater China

  Problem Solving Responsibility:

  • Identify critical issues and find out solutions, and report to the manager if escalation or decision-making is required.

  About Bentley Systems

  Bentley Systems (Nasdaq: BSY) is the infrastructure engineering software company. We provide innovative software to advance the world's infrastructure – sustaining both the global economy and environment. Our industry-leading software solutions are used by professionals, and organizations of every size, for the design, construction, and operations of roads and bridges, rail and transit, water and wastewater, public works and utilities, buildings and campuses, mining, and industrial facilities. Our offerings include MicroStation-based applications for modeling and simulation, ProjectWise for project delivery, AssetWise for asset and network performance, Seequent's leading geoprofessional software portfolio, and the iTwin platform for infrastructure digital twins. Bentley Systems employs more than 4,500 colleagues and generates annual revenues of approximately $1 billion in 186 countries. www.bentley.com

  Equal Opportunity Employer

  Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications.

• About the company

  Bentley Systems, Incorporated, is an American-based software development company that develops, manufactures, licenses, sells and supports computer software and services for the design, construction, and operation of infrastructure.

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