Government of Canada - Western
user support technician
This job is now closed
Job Description
- Req#: 40276756
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Consulting firm
- Private company, corporation or industry
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Device drivers
- Networking security
- Desktop applications
- Public transportation is available
- Fast-paced environment
- Attention to detail
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Organized
About the company
Overview
Languages
English
Education
Experience
1 year to less than 2 years
Work setting
Responsibilities
Tasks
Experience and specialization
Computer and technology knowledge
Additional information
Transportation/travel information
Work conditions and physical capabilities
Personal suitability
Notice
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