Government of Canada - Central

user support technician


Pay27.50 / hour
LocationLondon/Ontario
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 39985976

      Overview

      Languages

      English

      Education

      • College/CEGEP

      Experience

      1 to less than 7 months

      Responsibilities

      Tasks

      • Respond to users experiencing difficulties with computer
      • Consult user guides, technical manuals and other documents to research and implement solutions
      • Provide advice and training to users in response to identified difficulties
      • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
      • Participate in the redesign of applications and other software
      • Supervise other technical support workers in this group
      • Provide business systems, network and Internet support to users in response to identified difficulties
      • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

      Experience and specialization

      Computer and technology knowledge

      • MAC
      • Web service design
      • MS Office
      • MS Windows

      Benefits

      Other benefits

      • Free parking available
      • Parking available
  • About the company