Government of Canada - Western
user support technician
Pay32.00 / hour
LocationRegina/Saskatchewan
Employment typeFull-Time
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Job Description
- Req#: 40825244
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- or equivalent experience
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Security software
- Word processing software
- Programming software
- Programming languages
- .NET
- MS Office
- MS Windows
- Oracle
- SQL
- SharePoint
- Spreadsheet
- Visual Basic
- XML
- PHP
- WordPress
- Basic security clearance
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Time management
About the company
Overview
Languages
English
Education
Experience
1 year to less than 2 years
Responsibilities
Tasks
Experience and specialization
Computer and technology knowledge
Additional information
Security and safety
Work conditions and physical capabilities
Personal suitability