Government of Canada - Western

user support technician


Pay36.00 / hour
LocationSurrey/British Columbia
Employment typeFull-Time

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  • Job Description

      Req#: 44059092

      Overview

      Languages

      English

      Education

      • Secondary (high) school graduation certificate

      Experience

      1 year to less than 2 years

      On site

      Work must be completed at the physical location. There is no option to work remotely.

      Responsibilities

      Tasks

      • Respond to users experiencing difficulties with computer
      • Consult user guides, technical manuals and other documents to research and implement solutions
      • Provide advice and training to users in response to identified difficulties
      • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
      • Supervise other technical support workers in this group
      • Provide business systems, network and Internet support to users in response to identified difficulties
  • About the company