Government of Canada - Western
user support technician
5 days agoPay35.00 / hour
LocationVancouver/British Columbia
Employment typeFull-Time
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Job Description
- Req#: 44153022
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Provide customer service
- Dental plan
- Disability benefits
- Health care plan
About the company
Overview
Languages
English
Education
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
Benefits
Health benefits