• Job Description

  Req#: 6811818

  Department: Extended Services

  Reports To: Branch Supervisor

  Job Classification: Assistants; Part-Time Staff Member; 20 hours/week; Non-Exempt; Salary Range: $17.00-$25.84/hour; Holiday Pay Eligible; OPERS Retirement

  Mission: To enrich lives and communities through universal access to knowledge, lifelong learning, literacy, and cultural experiences .

  Job Summary: Assists customers in borrowing and using Library materials, services, and equipment; assists supervisor and/or branch library staff with planning and presenting programs and services for all ages; and assists customers with reader’s advisory information as appropriate.

  Personal & Professional Attributes: All Licking County Library employees are expected to exercise sensitivity when working with others, display common sense and good judgment, actively promote the Library to the public, uphold the highest level of confidentiality, honesty and integrity, and represent the Library in a positive and professional manner at all times.

  Core Technology Competencies: All Licking County Library employees must have a demonstrated working knowledge of computer operations, standard office equipment (copiers, faxes, etc.) and must be able to perform simple searches on the Library’s online catalog. In addition, all employees must be able to prepare basic documents using a word processing program and have the ability to comprehend and explain to others all Library services including those relating to e-media and e-media devices.

  Essential Duties:

  • Provide exemplary customer service to customers by answering directional and reference questions, locating materials, processing hold requests, monitoring behavior of library users, and ensuring that the library is neat and orderly.
  • Perform clerical duties common to a library environment including issuing library cards, collecting of fines, answering telephone, renewing materials, scheduling meeting rooms, etc.
  • Prepare marketing materials according to library guidelines and standards.
  • Enforce Library policy and procedures; provide direction, and problem solving.
  • Assist with planning and presenting Library programs for all ages.
  • Assist with collection development, creating displays and promotions, providing reader’s advisory services, weeding, etc. as assigned.
  • Initiate Inter-library loan requests by verifying materials not in library consortium and placing request.
  • Instruct and assist customers in how to use Public Access Catalog terminal and other Library equipment.
  • Coordinate, educate, and conduct classes and presentations for customers and staff on and off-site on library services and resources (i.e. speaker’s bureau, community groups, internal staff training, etc).
  • Participate in training new hires that are going through the Onboarding Program.
  • Build knowledge of local collections and consults appropriate paper and online bibliographic resources to provide reader’s advisory.
  • Address customer complaints and concerns as appropriate.
  • Shelve and sort materials, and post material changes in computer database as needed.
  • Knowledge of available resources related to technology including equipment, devices, social media, library website, and other digital content and audiovisual material that are offered by the Library.
  • Prepare for opening and closing by turning on/off lights and equipment.
  • Fill photocopier and other equipment with paper and toner, clear paper jams, and notify service company or vendor for scheduled maintenance and more involved problems.
  • All other duties as needed or as assigned.

  Additional Duties:

  • May attend library continuing education activities and/or represent Library at conferences and area events.
  • May represent library at community outreach events such as parades, festivals, etc.

• About the company

  Welcome to the Licking County Library! Find information about Licking County Library, including how to get a library card, books available for check out, and other services provided by this library system in Ohio.

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