• Job Description

  Req#: 4121
  Employer Industry: Healthcare Technology
  
  Why consider this job opportunity:
  - Salary up to $18 per hour
  - Eligible for health, dental, vision, mental health, and other benefits
  - Opportunity for career advancement and development within the organization
  - Supportive and inclusive work environment that values diversity
  - Chance to contribute to a personalized health platform that empowers individuals in their health journeys
  
  What to Expect (Job Responsibilities):
  - Perform clerical and administrative duties in the utilization management division
  - Answer and route all incoming phone calls while providing accurate information regarding the pre-certification process
  - Review service requests and manage them efficiently, involving the appropriate departments as needed
  - Conduct data entry and maintain complete documentation of case information, including compiling monthly reports
  - Meet productivity, quality, and turnaround time requirements on a daily, weekly, and monthly basis
  
  What is Required (Qualifications):
  - Prior experience in customer service and/or a medical background
  - Prior insurance and/or claims background
  - Experience in a medical front office, hospital patient intake, or medical claims processing
  - Associate degree preferred in business, management, or a related field
  - Strong written and verbal communication skills with the ability to manage high volumes of customer service calls
  
  How to Stand Out (Preferred Qualifications):
  - Proficient in Microsoft Excel, Word, and Outlook
  - Ability to organize, prioritize, and multitask in a fast-paced environment
  - Accurate data entry skills (minimum 40 wpm)
  - Knowledge of medical terminology, including ICD-10, CPT, and HCPCS coding
  
  #HealthcareTechnology #CustomerService #CareerOpportunity #DiversityAndInclusion #HealthBenefits
  
  We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
  We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

• About the company

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