Highlight Technologies

UX Researcher / Content Strategist


PayCompetitive
LocationRemote
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 2957
      Employer Industry: Technology Services

      Why consider this job opportunity:
      - Opportunity for career advancement and growth within the organization through an employee stock ownership plan
      - Work remotely with a fully remote team, providing flexibility in your work environment
      - Engage in a dynamic work environment that promotes continuous learning and adaptation
      - Collaborate with cross-functional teams to make impactful contributions to product development
      - Be part of a company with an employee-first mindset that values transparency and teamwork

      What to Expect (Job Responsibilities):
      - Conduct user research using interviews, surveys, usability testing, and observational studies to understand user goals and behaviors
      - Identify and recruit participants for user studies based on target user profiles
      - Design and moderate remote and in-person user research sessions, analyzing findings for actionable insights
      - Create communication artifacts such as summaries, personas, and reports to present research findings
      - Collaborate closely with product managers, engineers, and designers to integrate user research into product specifications

      What is Required (Qualifications):
      - Ability to receive DHS EOD suitability
      - U.S. Citizenship
      - Bachelor’s degree preferred
      - 3+ years of hands-on experience conducting UX research, especially with API developers/engineers
      - Strong verbal and written communication skills

      How to Stand Out (Preferred Qualifications):
      - Experience working in a high-speed, delivery-focused environment
      - Strong understanding of qualitative and quantitative research methodologies
      - Proficiency with research tools and software
      - Passion for understanding users and advocating for their needs
      - Sharing your portfolio is encouraged

      #TechnologyServices #UXResearch #RemoteWork #CareerGrowth #EmployeeOwnership
  • About the company

      Highlight Technologies is an 8a, Woman-Owned, ISO 9001, CMMI Level 2 small business that provides data architecture, software development, and information security support to federal agencies. We support more than a dozen Federal customers across the C...

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