Job Purpose:

· Under the supervision of the Transportation Manager, the incumbent oversees the Valet lobby area to ensure that our guest is greeted with expected levels of customer service when performing their job duties.

Qualifications:

· To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required.

· Must possess a well-developed tactful problem-solving skills with the ability to apply ingenuity and creativity.

· Must possess effective communication and interpersonal skills required to interface with front-line staff members and guests.

· Must possess the ability to operate BOTH manual as well as automatic transmission automobiles.

License Requirements:

· Must possess a valid driver’s license

· Must be licensed by DBR

Essential Job Functions:

· Must adhere to all Twin River Policies and Procedures.

· Ensures that departmental and company policies and procedures are observed to provide the highest level of Guest service possible.

· Promotes positive public/employee relations at all times.

· Maintains a clean, safe, hazard-free work environment within area of responsibility.

· Performs all other related and compatible duties assigned.

· Exercises excellent guest relations skills, including handling difficult guest situations.

· Helps maintain cleanliness or the Valet area whenever necessary and as time permits.

Physical/Mental Requirements:

· The employee is routinely required to stand, walk, and bend into and out of vehicles repeatedly throughout the shift and in ALL types of weather.

· The employee may be routinely required to lift and/or team lift wheelchairs or electric scooters into and out of vehicles for guests.

Working Conditions:

• Must be able to work in all weather conditions.

Applicant Statement

The information provided by me in this Application for Employment is true and complete to the best of my knowledge. I understand that, if I am employed, my employment will be on an at-will basis (unless modified by an applicable collective bargaining agreement). I further understand that any misrepresentation or false statements contained herein or which I make during any job interview I may have may result in the immediate termination of my employment. I hereby authorize Tiverton Casino Hotel to investigate any or all statements in this application as it deems necessary.

I expressly authorize, without reservation, Tiverton Casino Hotel, its representatives, employees, and/or agents to contact and obtain information from all references (personal and professional), employers, public agencies, licensing authorities and educational institutions and to otherwise verify the accuracy of all information provided by me in this application, resume or job interview. I hereby waive any and all rights and claims I may otherwise have against Tiverton Casino Hotel, its agents, employees and/or representatives for seeking, gathering and using such information in the employment process. I also waive any right and claims I may otherwise have against all other persons, corporations or organizations for furnishing such information about me.

I understand that Tiverton Casino Hotel does not unlawfully discriminate in employment and that no question on this application is used for the purpose of disqualifying, restricting, or otherwise limiting any applicant from consideration for employment on a basis prohibited by any applicable local, state or federal law.

I understand that this application remains current for six months. At the conclusion of that time, if I have not heard from Tiverton Casino Hotel and still wish to be considered for employment at Tiverton Casino Hotel, it will be necessary to reapply and fill out a new application.

If I am hired, I understand that I am free to resign at any time, with or without prior notice, and the employer reserves the same right to terminate my employment at any time with or without cause and without prior notice, except as may be required by law or as these rights may be modified by an applicable collective bargaining agreement. This application does not constitute an agreement or contract of employment for any specified period or definite duration. I understand that no Tiverton Casino Hotel supervisor or representative is authorized to make any assurances to the contrary and that no implied oral or written agreement contrary to the foregoing language is valid unless it is in writing and signed by Tiverton Casino Hotel’s Chief Executive Officer.

I also understand that if I am offered employment, I will be required to provide proof of my identity and proof that I am legally authorized to work in the United States. In this regard, applicable federal immigration laws require that I complete I-9 paperwork prior to beginning work.