• Job Description

  Req#: 4556472
  The Colorado Department of Military & Veterans Affairs (DMVA) has four major operational divisions: Army National Guard, Air National Guard, Civil Air Patrol, and Veterans Affairs. These divisions utilize state and federal resources to provide our communities, state, and nation with a ready military force for national defense and state emergency response as well as providing assistance to our Colorado Veterans.
  
  DMVA offers a comprehensive benefit program to its classified work force that includes paid holidays, annual leave, sick leave, medical, dental, life, disability, flexible spending accounts, and public retirement options. DMVA also strives to assist employees in achieving a healthy work/life balance by offering compressed work weeks, on-site fitness facilities, free parking, and a variety of training opportunities! This position is part of our Division of Veterans Affairs and will work out of our Lakewood Office and this division exists to assist Colorado Veterans and other eligible persons with benefits and entitlements enacted by Title 38 United States Code and Colorado Revised Statutes through prompt, efficient, and uniform service. This position ensures the efficient and effective performance of administrative duties in support of daily office operations. Specific duties include, but not limited to, the following:

  • providing clerical support to the Veterans Services Supervisor involving managing the schedule, preparing and editing correspondence, travel arrangements, credit card statements and invoices for signature, compiling monthly reports, and arranging meetings and events;
  • answering incoming main phone lines, responding to voicemails, and greeting and directing walk-in traffic by providing appropriate information and referrals;
  • developing and maintaining a FAQ resource to appropriately address veteran or family requests that can be fulfilled by other agencies or organizations so the veterans services team can focus on claims, appeals, or outreach efforts;
  • maintaining a call log of incoming requests for VSO engagement;
  • managing incoming correspondence, to include U.S. mail, VA communication, fax communications, and the general email inbox and responding to informational inquiries and making appropriate referrals;
  • supporting additional Veterans Service Officer (VSO) functions as needed, including inventory and ordering of office supplies, upkeep of equipment, and maintenance of the office area; and
  • providing operational support to the VA Training Officer, to include tracking of training requirements for veterans service officers statewide.

  Residency Requirement:

  This posting is only open to residents of the State of Colorado at the time of submitting your application.
  

  
  

  Class Code & Classification Description: (New)

  
  

  G3A2TX

  ADMINISTRATIVE ASSISTANT I

  MINIMUM QUALIFICATIONS:
  Experience Only: One (1) year of clerical experience.

  OR

  Education and Experience: A combination of related education such as Business Administration and/or relevant clerical experience equal to one (1) year.

  Appeal Rights: If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email (dpa_state.personnelboard@state.co.us), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.

  DMVA Diversity Goals:

  The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

  Accommodations :

  The Department of Personnel & Administration is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, at 720-250-1538.

• About the company

  Colorado is a state in the Mountain West subregion of the Western United States. It encompasses most of the Southern Rocky Mountains, as well as the northeastern portion of the Colorado Plateau and the western edge of the Great Plains.

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