• Job Description

  Req#: oQcIwfw0?nl=1
  MedVetu00A0is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patientsu00A0receive advanced medical treatments and innovations. Things like chemotherapy and radiation, cardiac ablations, treatments for glaucoma, physical rehabilitation, dermatology and so much more!u00A0 We are looking for collaborative and driven people to join our clinical team. u00A0
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  We thrive on people living out our core values of Teamwork, Leadership and Compassion to get their job done. Use your passion to drive the MedVet experience for our clients and patients, as well as your teammates. u00A0
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  We are looking for:
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  Client Service Representative (CSR)
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  Our Client Service Representatives have the first interaction with our clients providing superior service to ensure client interactions are facilitated smoothly, compassionately and effectively throughout their MedVet Experience. This role requires practical knowledge of hospital organization, services, veterinary terminology, medical records and financial policies/transactions. The ability to multi-task and enter data accurately is crucial for success in this position. This individual must always maintain a compassionate yet professional composure.u00A0u00A0
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  What youu2019ll do:
  • Greet and check-in clients
  • Answer telephones and transfer calls
  • Escort clients and their pets to exam rooms
  • Manage medical records, charts, reports and correspondence
  • Discuss payment options and process payments
  • Maintain a neat and clean lobby
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  Who you are:
  • Ability to remain composed in stressful and emotional situations
  • Excellent verbal and written communication skills
  • Excellent client service skills and phone etiquette
  • Attention to detail, self-motivated and the ability to work successfully as part of a team and autonomously
  • Sense of urgency within a fast-paced environment
  • Some flexibility with work hours and able to work additional hours when necessary
  • Critical thinking skills and ability to anticipate needs inter & intra-departmentally
  • General computer competency required including Microsoft Word and Excel
  • Previous experience in veterinary setting (preferred)
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  Perks and Benefits include: u00A0 u00A0
  • Strong career growth and personal development opportunitiesu00A0 u00A0 u00A0
  • Comprehensive Health Benefits u00A0 u00A0
  • Vision and Dental u00A0 u00A0
  • HSA, FSA and Independent Care Spending u00A0 u00A0
  • 401k with Employer Match u00A0 u00A0
  • Paid Time Off (PTO) u00A0
  • Shift Differentials and On-callu00A0Pay u00A0 u00A0
  • Uniform Allowance u00A0 u00A0
  • Employee Pet Discounts and Pet Insurance u00A0 u00A0
  • Elective Short-Term Disability, Life and Accident Insurance and company paid Long Term Disability u00A0 u00A0
  • Continuing Education Opportunities and Assistance Program u00A0 u00A0
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  Come as you are.u00A0MedVetu00A0is an equal opportunity employer. We are also a drug-free organization, therefore employment withu00A0MedVetu00A0is dependent upon the passing of a drug screen and background check. u00A0
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  MedVetu00A0does not accept unsolicited resumes from third-party recruiters.u00A0 u00A0 u00A0

• About the company

  MedVet strives to provide the best compassionate emergency and specialty veterinary care to all pets across the nation.

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