• Job Description

  Req#: owsawfwo?nl=1
  MedVetu202Fis a fast-growing Emergency and Specialty provider with practices nationwide. We help our patientsu202Freceive advanced medical treatments and innovations. Things like chemotherapy and radiation, cardiac ablations, treatments for glaucoma, physical rehabilitation, dermatology and so much more!u202F We are looking for collaborative and driven people to join our clinical team. u202F u00A0

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  We thrive on people living out our core values of Teamwork, Leadership and Compassion to get their job done. Use your passion to drive theu202FMedVetu202Fexperience for our clients and patients, as well as your teammates. u202F u00A0

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  W e u00A0are looking for: u00A0 Client Service Representative (CSR)u00A0 u00A0

  Work Schedule: Monday, Tuesday, every other weekend 7a-7:30p

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  Our Client Service Representatives have u00A0the first interaction with our clients providing superior service tou00A0 e nsure client interactions areu00A0 facilitated u00A0smoothly,u00A0 compassionately u00A0and effectively throughout their MedVet Experience. This role requires practical knowledge of hospital organization, services, veterinary terminology, medicalu00A0 records u00A0and financial policies/transactions. The ability to multi-task and enter data accurately is crucial for success in this position. This individual must alwaysu00A0 maintain u00A0a compassionate yet professional composure .u00A0u00A0 u00A0 u00A0

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  Whatu00A0 youu2019ll u00A0do: u00A0

  • Greet and check-in clients u00A0

  • Answer telephones and transfer calls u00A0

  • Escort clients and their pets to exam rooms u00A0

  • Manage medical records, charts,u00A0 reports u00A0and correspondence u00A0

  • Discuss payment options and process payments u00A0

  • Maintain a neat and clean lobby u00A0

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  Who you are: u00A0

  • Ability to remain composed in stressful and emotional situations u00A0

  • Excellent verbal and written communication skills u00A0

  • Excellent client service skills and phone etiquette u00A0

  • Attention to detail, self-motivated and the ability to work successfully as part of a team and autonomously u00A0

  • Sense of urgency within a fast-paced environment u00A0

  • Some flexibility with work hours and able to worku00A0 additional u00A0hours when necessary u00A0

  • Critical thinking skills and ability tou00A0 anticipate u00A0needs inter & intra-departmentally u00A0

  • General computer competency required including Microsoft Word and Excel u00A0

  • Previous u00A0experience in veterinary setting (preferred) u00A0

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  Perks and Benefits include: u202F u00A0

  • Strong career growth and personal development opportunitiesu202F u202F u00A0

  • Comprehensive Health Benefits u202F u00A0

  • Vision and Dental u202F u00A0

  • HSA,u00A0 FSA u00A0and Independent Care Spending u202F u00A0

  • 401k with Employer Match u202F u00A0

  • Paid Time Off (PTO)u00A0 u00A0

  • Shift Differentials and On-callu202FPay u202F u00A0

  • Uniform Allowance u202F u00A0

  • Employee Pet Discounts and Pet Insurance u202F u00A0

  • Elective Short-Term Disability, Life and Accident Insurance and company paid Long Term Disability u202F u00A0

  • Continuing Education Opportunities and Assistance Program u202F u00A0

  Come as you are.u202FMedVetu202Fis an equal opportunity employer. We are also a drug-free organization, therefore employment withu202FMedVetu202Fis dependent upon the passing of a drug screen and background check. u202F u00A0

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• About the company

  MedVet strives to provide the best compassionate emergency and specialty veterinary care to all pets across the nation.

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