• Job Description

  Req#: 228281

  When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.

  Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 7th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of.

  COMMUNITY NAME

  Community Support Office

  Job ID

  2025-228281

  JOB OVERVIEW

  "Sunrise is the best place that I've ever worked, simply because of the people. We provide quality care in an environment that feels like home. Our focus is doing what’s right for the resident. For me, that’s a big breath of fresh air."- Sunrise Leader

  The Vice President of Clinical Quality and Programs is responsible for overseeing clinical quality performance metrics and the execution of clinical programs across Sunrise’s independent living, assisted living and skilled nursing communities. This role partners closely with Care leadership and cross-functional teams to develop, implement and enhance clinical initiatives that improve resident outcomes, while providing strategic leadership consistent with the Sunrise mission and culture, ensuring regulatory compliance and driving operational excellence and efficiency. Additionally, as a nursing clinical leader, the Vice President of Clinical Quality and Programs fosters collaboration across teams, mentors clinical leadership and engages key stakeholders to elevate Sunrise’s standard of care and promote a culture of continuous quality improvement.

  RESPONSIBILITIES & QUALIFICATIONS

  Responsibilities:As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:Leadership and Collaboration• Champion a world-class care and clinical culture, setting the standard for clinical best practices and leading by example• Monitor and evaluate Clinical Key Performance Indicators (KPIs) based on industry best practices, trends and leadership/Board direction to ensure high-quality resident care• Partner with Care Leadership and Compliance/Clinical Risk teams to oversee clinical quality metrics and ensure survey preparedness• Direct the execution and continuous improvement of Clinical Programs to optimize resident outcomes• Partner with Dining Services, Operations, Sales and Finance to enhance efficiency, productivity and quality across the organization• Develop, lead and monitor key initiatives from conception to execution, ensuring alignment with Sunrise’s strategic vision and long-term success• Act as a trusted advisor to the Care team, providing strategic guidance and value-driven contributions to business initiatives• Educate stakeholders on results-driven quality improvement, serving as the organization’s go-to expert in clinical excellence• Partner with Corporate Communications and key stakeholders to design and execute change management and communication plans for clinical programsProgram Management and Execution• Design, implement and evaluate Clinical and Wellness program improvements that enhance resident satisfaction and drive financial performance• Partner with clinical teams to implement wellness programs at the community level, tracking outcomes against key performance targets and regulatory standards, and transition them to community-level management for sustained execution following their successful rollout• Establish program-level monitoring routines to track milestones, assess progress and proactively address challenges without disrupting daily operations• Leverage company systems and analytics to assess clinical performance, forecast trends and inform strategic decisions• Collaborate with Care and Operations teams to evaluate regulatory changes, business needs and vendor impacts, recommending solutions that enhance compliance and efficiency• Identify and address critical issues affecting business direction, proactively developing strategies to drive clinical and operational improvementsOther• Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met• Perform other duties as assigned. Core Competencies: • Deep understanding of clinical best practices, healthcare regulations, compliance standards and risk management to ensure high-quality resident care and adherence to federal, state and provincial requirements• Proven ability to lead cross-functional teams, mentor clinical leadership and drive organizational change by building trust, fostering collaboration and aligning stakeholders around strategic priorities• Experience designing, launching and managing large-scale clinical and wellness programs, with the ability to measure success through KPIs and continuous improvement strategies• Strong analytical skills with experience leveraging data, performance metrics and forecasting tools to assess clinical outcomes, inform strategic initiatives and drive operational improvements• Proven ability to identify inefficiencies, streamline processes and implement sustainable improvements while successfully navigating complex organizational change• Exceptional verbal and written communication skills, with the ability to translate complex clinical concepts into actionable insights for executive leadership, community teams and external partners

  Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required.• Bachelor’s degree in Nursing (BSN) or a related healthcare field required; Master’s degree in Nursing, Healthcare Administration, Public Health or a related field strongly preferred• Active state licensure as a Registered Nurse in compliance with all applicable regulations• Project Management certification preferred• At least 10 years of related industry experience, including expertise in Quality• Demonstrated subject matter expertise in clinical processes, procedures and wellness program leadership• Proven success in program execution and implementation, with strong strategic thinking and problem-solving abilities• Highly proficient in data analysis and interpretation• In-depth experience with Survey management, including the preparation and plan of correction development and implementation• Strong understanding of continuous improvement methodologies, such as Lean Manufacturing (preferred)• Exceptional communication and interpersonal skills, with the ability to tailor messaging and training to diverse audiences, influence stakeholders and drive organizational change• Willingness and ability to travel as needed

  ABOUT SUNRISE

  Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life.

  We also offer benefits and other compensation that include:

  • Medical, Dental, Vision, Life, and Disability Plans
  • Retirement Savings Plans
  • Employee Assistant Program / Discount Program
  • Paid time off (PTO), sick time, and holiday pay
  • Daily Pay offered to get paid within hours of a shift (offered in the U.S. only)
  • Tuition Reimbursement
  • In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.
  • Some benefits have eligibility requirements

  Apply today to learn why Sunrise Senior Living is a certified Great Place to Work®

  PRE-EMPLOYMENT REQUIREMENTS

  Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities.

  COMPENSATION DISCLAIMER

  Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).

• About the company

  Beginning with a single community in 1981, there are now more than 325 Sunrise Senior Living communities throughout the U.S., in Canada and the United Kingdom. Each of our communities maintains the mission laid out by Sunrise founders Paul and Terry Klaassen more than 35 years ago: to champion quality of life for all seniors. The Klaassens’ vision to redefine senior care resulted in a resident-centered approach to care that focuses on the individuality of each resident and has set the standard in the assisted living industry. We are defined by our people. Our team of serving hearts are guided by our mission, Principles of Service and Values – all of which help encourage independence, preserve dignity and enable freedom of choice for each resident.

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