• Job Description

  Req#: REQ-14619

  It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time.

  Position Overview

  The VP of People Services plays a key role in ensuring people operations are effective and efficient through the leadership of HR Business Partners, People Operations, Employee Relations, Compliance, and the HR Analytics teams. The individual in this role helps develop and implement best people management practices, collaborating effectively across all business units. This role provides practical guidance on both operational and legal compliance topics, delivering the People strategy alongside the wider People Leadership team in conjunction with business priorities, as well as centrally led HR initiatives.

  Key Result Areas (KRAs)

  Develop People Operations strategies designed to meet employee needs effectively and efficiently while continuously assessing and responding to evolving requirements.

  • Collaborate closely with the rest of the HR leadership team to design and deploy interconnected HR solutions.

  • Make recommendations for updates and improvements.

  Ensure corporate compliance with HR Laws. Develop, implement, and manage HR team member policies. Track and update existing policies and processes to ensure full compliance with local, state, and federal regulations while delivering a people-first approach.

  • Act as a strategic advisor to the ELT, leadership, and staff in the application of employment policies/practices within Dutch Bros.

  • Lead the HR team responsible for employment-related investigations.

  • Partner with Legal Counsel to ensure timely and thorough investigations are conducted fairly and equitably with minimal disruption to business operations.

  Ensure Dutch Bros’ overall people strategy and goals are not only supported, adopted, and documented but also championed by the business.

  • Build a high-performing HRBP and HR Operations team that delivers results and an exceptional employee experience

  • Support the HROC team in elevating and using the data and insights gained through this team to improve the people strategies and to educate and empower Dutch Bros leaders to better understand how to inspire and empower their teams to make a massive difference in their work.

  Job Qualifications

  • Bachelor’s Degree in Business Administration (or related field), or 4 years of Human Resources/Business Operations experience, required

  • At least 11 additional years of Human Resources experience, required

  • SHRM-CP, SHRM-SCP, or other applicable HR certifications, preferred

  Skills

  • Leadership

  • Team Management

  • Budgetary Responsibility

  • Communication

  • Influencing Others

  • Human Resources Compliance

  • Data Analytics

  • Building the Bench

  • HR Employee Relations

  • Change Management

  Physical Requirements

  • Occasionally move or lift office items

  • Must be able to work in an office environment

  • Must be able to communicate in an effective manner to perform job duties

  • Vision must be good or corrected in order to perform essential job duties

  • Hearing must be good or corrected in order to have the ability to understand information to perform essential job duties

  • Ability to read and write in English in order to process paperwork and follow up on any actions necessary

  • Constantly operates a computer and other office productivity machinery, such as calculators, copy machines, computers, and office equipment

  Compensation:

  Dependent on Experience

  If you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us!

• About the company

  Dutch Bros Coffee is a privately held drive-through coffee chain headquartered in Grants Pass, Oregon, United States, with company-owned and franchise locations throughout the western United States.

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