• Job Description

  Req#: 4708422
  This position is open only to Colorado state residents.
  A n eligible list established with this recruitment may be used to fill other similar positions within the Colorado Department of Public Safety in the next 12 months.
  
  
  Our Mission - Engaged employees working together to safeguard lives and to provide diverse public safety services to local communities
  Our Vision - Creating safer and more resilient communities across Colorado
  Our Core Values – Unity, Honor, Service
  
  
  CDPS commits to cultivating an equitable, diverse, and inclusive work environment. We ensure that we recruit, retain, and promote engaged employees. Our approach to diversity is simple - it's about embracing everyone! We strive to build and nurture a culture where inclusiveness is a reflex, not an initiative. Our strength is our promise to be inclusive with intentional strategies to welcome and uplift our employees to thrive - while building a more equitable workplace. CDPS is an equal opportunity employer. See our CDPS 2022 Equal Employment Opportunity Plan
  
  
  
  Why Do I Love My Job at CDPS
  
  
  At CDPS we nurture a centric culture driven by our commitment of creating a safer Colorado, an inclusive workplace where everyone can be their own authentic self. We model a culture of collaboration, support and growth to our employees. Our culture has public service focus, and we strive to provide innovative solutions and services to our fellow Coloradans!
  Careers with a purpose:
  
  
  If you are passionate about public safety service, and are eager to dedicate your career to serving Coloradans, this is the organization you want to join!
  We are committed to providing public safety services to our fellow Coloradans in their times of greater needs such as: safety on our roads, preparing and mitigating environmental disasters, disaster recovery, combating crime, school safety, and victim recovery.
  You’ll have the opportunity to challenge yourself and acquire new capabilities to build a rewarding and fulfilling career while making a difference in our community!
  
  
  When you join CDPS, you are joining a team of exceptional individuals and together you will be inspired, motivated and supported to become the best you can be.
  
  
  Unmatched Benefits:
  We highly value work life balance and offer excellent work-life programs, training and enriching professional development opportunities and a wide range of benefits.
  • Medical and dental options are available for permanent employees and their dependents. We also offer short and long-term disability coverage, and life insurance that includes legal resources and discounts.

  • State contribution into Health Savings Account when enrolled in HDHP.

  • Job protected medical leave under the Family Medical Leave Act (FMLA) and the State of Colorado Family and Medical Leave Insurance Program (FAMLI) .

  • Paid medical leave benefits provided by the State of Colorado.

  • Eligibility for hybrid or other flexible work arrangements based on the nature of the role.

  • We offer unmatched retirement benefits including mandatory PERA Defined Benefit Plan or PERA Defined Contribution Plan, plus optional 401K and 457 plans. For information on mandatory employee salary deferral (in lieu of contribution to Social Security), visit Colorado PERA for details.

  • CDPS provides generous time off including 11 paid holidays annually and accrued annual and sick leave and annual wellness days.

  • The Employee Assistance Program (C-SEAP) is available in every region of the state. It is our effort to support the well-being of employees and the workplace. EAPs provide short-term counseling, referrals and resources, as well as training and organizational development services.

  • Additional benefits offered include tuition reimbursement and reduced college tuition at CSU Global and DeVry University.

  • Credit Union of Colorado membership eligibility.
  
  
  To learn more about State of Colorado benefits, please visit State of Colorado benefits .
  
  
  
  
  About the Work Unit
  The Colorado Bureau of Investigation’s (CBI) Fraud Investigators Unit (CFI), at the request of state, local or federal law enforcement agencies or the Governor, investigates criminal violations of the Colorado revised statutes, and organized criminal activity that transcends jurisdictional boundaries. The Unit investigates, responds to, develops training relative to matters involving identity theft and financial fraud. The Unit financial institutions as it relates to identity theft and fraud.
  
  
  About the Job
  This is a full-time position designed to support the Victim Assistance Program in providing comprehensive services to victims of identity theft, fraud and related crimes. This position will provide direct services to victims to help them regain their emotional well-being, understand the criminal justice process and access resources available. It will assist victims with all forms of identity theft in repairing the damage and restoring their good name. The needs of the victims will be assessed, appropriate services and advocacy provided, and referrals will be made to appropriate organizations. The position is expected to work in collaboration with victim assistance programs in law enforcement and criminal justice agencies, and with community-based victim assistance programs. This position will also provide community education presentations and professional training.
  
  
  Key Responsibilities
  
  DIRECT SERVICES TO VICTIMS
  Provides victims with assistance, support, advocacy and resources to address their needs as victims of crime, specifically identity theft and fraud and related crimes.
  
  Specific examples of regular, ongoing decisions made by this position related to this duty.
  • Answers calls or emails from victims requesting assistance.
  • Reaches out to victims that have been identified by Unit staff, law enforcement partners or other requestors offering support, resources or other assistance as appropriate.
  • Assesses the needs of the victims and develops a plan to address those needs, providing advocacy, assistance and referrals as appropriate.
  • Helps victims regain their emotional well-being and restore their good name by means of advocacy, intervention and support.
  • Collaborates both internally at CBI and externally with victim advocates, law enforcement officers, prosecutor’s offices, Victim Compensation and any other appropriate agencies.
  • When applicable, ensures victims are informed of their rights as a crime victim under the Colorado Victim Rights Amendment.
  • This position may assist co-victims of cold case homicides and/or missing person cases.
  PARTICIPATE IN COMMUNITY EVENTS AND TRAINING
  Participates in community education presentations and professional training and participate in community outreach events such as fairs.
  
  DATA COLLECTION AND REPORT WRITING
  
  Collects statistical data, produces reports through the Unit’s case management system. Utilizes and contributes to spreadsheets. Assists as needed with grant reporting, board reports and other related reports.
  COLLABORATION WITH OTHER AGENCIES
  Works in collaboration with internal Units, external victim assistance programs, law enforcement agencies, criminal justice agencies and community programs to support the victims being served.
  NOTE: To be considered for this position, you must meet one of the following options for consideration.
  MINIMUM QUALIFICATIONS
  
  Five (5) years of relevant experience in a victim advocate or social services specialist position.
  A combination of related education and/or relevant experience as a victim advocate or social services specialist, equal to five (5) years.
  PREFERRED QUALIFICATIONS
  • Must demonstrate compassion and care about the victims of ID theft;
  • Understanding of identity theft and fraud nature and specifics;
  • Thorough understanding of the of victim advocate's role that goes beyond the scope of Victim Crime Act (VRA);
  • Understanding of the victims of identity theft and fraud victims' needs;
  • Is able to work collaboratively in a team environment;
  • Excellent problem solving, analytical and critical thinking skills;
  • Strong written and oral communication skills;
  • Ability to present to small and large groups of stakeholders.
  • Bilingual in Spanish.
  CONDITIONS OF EMPLOYMENT
  • Requires successful completion of a background investigation that includes a polygraph exam, a fingerprint based criminal history search, drug screen, credit report check, personal evaluation profile.
  • Must be Colorado resident at the time of application
  
  
  APPEAL RIGHTS
  If you receive notice that you have been eliminated from consideration for the position, you may protest the action by filing an appeal with the State Personnel Board/State Personnel Director within 10 days from the date you receive notice of the elimination. Also, if you wish to challenge the selection and comparative analysis process, you may file an appeal with the State Personnel Board/State Personnel Director within 10 days from the receipt of notice or knowledge of the action you are challenging. Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director's Administrative Procedures, 4 CCR 801, for more information about the appeals process. The State Personnel Board Rules and Personnel Director's Administrative Procedures are available at www.colorado.gov/spb. A standard appeal form is available at: www.colorado.gov/spb. If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within 10 days of your receipt of notice or knowledge of the action: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: 303-866-5038. Phone: 303-866-3300. The ten-day deadline and these appeal procedures also apply to all charges of discrimination.
  ARE YOU IN NEED OF AN ACCOMODATION?
  
  
  If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to Human Resources at cdps_hr@state.co.us .
  
  
  EQUITY, DIVERSITY AND INCLUSION STATEMENT
  
  
  The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.
  
  Colorado Department of Public Safety is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our Human Resources department at cdps_hr@state.co.us .
  
  
  
  
  NOTIFICATIONS
  
  All correspondence regarding your status in the selection/examination process will be via email. Include your current working email address on your application and check your email frequently as you could receive time sensitive correspondence regarding this position. We highly recommend that you set up your email to accept messages from " state.co.us " and " info@governmentjobs.com " addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email.
  
  
  PLEASE READ CAREFULLY - RECRUITMENT TIMELINE INFORMATION
  • Applications are considered complete and accurate at the time of submission. Therefore, additional information may not be solicited or accepted after your application has been received.
  • All applications that are received by the closing of this announcement will be reviewed against the Minimum Qualifications in this announcement. Candidates who meet the minimum qualifications may proceed to the next step. Colorado Revised Statutes require that state employees are hired and promoted based on merit and fitness through a comparative analysis process.

• About the company

  Colorado is a state in the Mountain West subregion of the Western United States. It encompasses most of the Southern Rocky Mountains, as well as the northeastern portion of the Colorado Plateau and the western edge of the Great Plains.

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