• Job Description

  Req#: 2213921
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  Job location: Kraków/ Poland

  Shift: 8/7

  WORK FROM THE OFFICE*

  Are you a fan of vlogging or constantly looking for videos to help solve your challenges? If the answer is yes, then we have an amazing opportunity as a Video Content Moderator. Join our team for the world’s best-loved video-sharing website! This full-time video content moderation role is based in Kraków and has a generous salary and benefits package. You must be fluent in written and oral Croatian, Bosnian and Serbian. At Cognizant, we support our staff to create a work-life balance which works for them and welcome candidates looking for career flexibility.

  
  As a Content Moderator, you will play an important role in ensuring the safety of online communities against harmful user-generated content. Safeguarding the online communication space can lead to meaningful and rewarding work for a content moderator, as the mission of moderation aims to create positive, safe, and inclusive environments for everyone.

  Requirements

  · Proficiency of Croatian, Bosnian and Serbian language at min. C1 level and English at B2 level,

  · Availability to work on 8/7 shift (including weekend shifts) from the office,

  · Excellent communication (verbal and written) and interpersonal skills,

  · Quick learning skills - adaptability to learn new processes, concepts,

  · Excellent organizational and time management skills,

  · Strong attention to detail and a desire to deliver accurately, efficiently, and to a high standard,

  · Having a neutral mindset to alternative video content that needs classification.

  Accountabilities

  · Revision of user reports regarding website content,

  · Analysis and identification of content according to compliance policies,

  · Making well-balanced decisions and helping to resolve inquiries to defined policies and procedures by flagging discrepancies,

  · Using market specific knowledge and insights to improve the support of user community,

  · Revision of sensitive content, sometimes involving graphic or disturbing subject matter.

  Benefits

  · Opportunity to be part of a global organization focused on development,

  · Open-minded and multinational environment,

  · Training & development opportunities including language courses,

  · Professional development and clear career path,

  · Full equipment and paid training provided from the first day of work,

  · Extensive benefits package: private medical healthcare including dental care, life insurance, cafeteria benefits.

  FRESH GRADUATES ARE WELCOME!

  Content Moderators play an important role in ensuring the safety of online communities against harmful user generated content. Safeguarding the online communication space can lead to meaningful and rewarding work for a content moderator as the mission of moderation aims to create positive, safe, and inclusive environments for everyone.

  Rewarding outcomes are not often without challenges. As a part of the job requirement, you will be required to review and analyze explicit and extremely sensitive content sometimes involving graphic or otherwise disturbing text, videos, and images which may be disturbing due to their egregious nature. The content under review is likely to expose the reviewer to crime scenes, dangerous or derogatory content, abuse, harassment and sexually explicit content.

  At Cognizant, we are committed to the safety and well-being of our employees. As part of our benefits, we proactively provide evidence-based wellbeing solutions for employees working within the critical role of content moderation. Our wellness practices are holistic and aimed at risk mitigation across areas of training, monitoring, and support. We understand the cost of caring and the importance of creating a resilient workforce in which employees thrive while being able to make a difference in the world around them.

  We can't wait for you to join our team!

  For more information about Cognizant, visit https://www.cognizant.com/en-pl/

  We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

  * Our office address: Tertium Business Park 8th floor, Lublańska 34, 31-476, Kraków, Poland

  #LI-KG1

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• About the company

  Cognizant is a multinational technology company that provides business consulting, information technology and outsourcing services.

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