ADT Commercial
Virtual Alarm Technical Support Specialist
This job is now closed
Job Description
- Req#: 3007163
Industry: Security Systems Company
Why consider this job opportunity:
- Competitive pay ranging from $16.01 to $21.23 per hour
- Access to healthcare benefits, including short-term and long-term disability coverage and life insurance
- 401(k) plan with company match
- Wellbeing benefits and paid time off
- Opportunities for career growth and development
What to Expect (Job Responsibilities):
- Answering calls from customers and providing technical assistance for ADT products and services
- Troubleshooting issues and communicating solutions effectively to enhance customer experience
- Installing ADT products and explaining services to customers
- Coordinating with local ADT offices for service appointments and system maintenance
- Addressing various technical issues related to communication failures, devices, and applications
What is Required (Qualifications):
- Technical aptitude and problem-solving skills
- Minimum of one year of technical customer service experience
- High school diploma or equivalent
- Some college credits, degree preferred
How to Stand Out (Preferred Qualifications):
- Strong communication skills and ability to empathize with customers
- Basic technical knowledge and understanding of system interactions
- Familiarity with applications and tools such as Alarm.com, Alarmnet.com, and Pulse Admin
#SecuritySystems #TechnicalSupport #CustomerService #Installation #Troubleshooting
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Talentify isn't the EOR for this position. Instead, our role in this specific opportunity is to link outstanding candidates with a top-tier employer.About the company
ADT Commercial can provide a custom integrated security solution to help cover all your locations - inside and out. Our local teams will tailor your systems to meet the specific needs of each facility.
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