Moffitt Cancer Center
VIRTUAL CARE COORDINATOR
4 days agoWhat's your preference?
Job Description
- Req#: 88400
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Opportunity to work at a nationally recognized cancer center dedicated to patient care and innovation
- Supportive and collaborative work environment with a focus on employee recognition and appreciation
- Chance to contribute to the prevention and cure of cancer while making a positive impact on patient experiences
- Opportunity for career advancement within a leading organization in the healthcare sector
- Comprehensive benefits package to support employee well-being
What to Expect (Job Responsibilities):
- Facilitate patient flow by reviewing records, assisting with patient consent, and coordinating virtual health visits
- Provide technical support to patients and caregivers, ensuring successful connections to virtual care services
- Troubleshoot and assist patients with technical challenges related to virtual health platforms
- Communicate pertinent information and ensure productivity standards are met in accordance with organizational protocols
- Perform outbound calls to patients for proactive technical support and follow up on inquiries
What is Required (Qualifications):
- High School Diploma or GED required
- Minimum of 3 years of experience in healthcare or a related field providing customer service or patient care support
- Successful completion of a Medical Assistant Program or applicable Military Training; experience as an Oncology Technician or Pharmacy Technician is also accepted
- Ability to learn and use multiple health-related systems, including Capstone and virtual health platforms
- Strong technical skills to assist others with troubleshooting and system support
How to Stand Out (Preferred Qualifications):
- Experience in healthcare technology support
- Familiarity with outpatient clinic settings
- Knowledge of Capstone, including appointment modification and scheduling
#HealthcareServices #Telemedicine #CancerCare #TechnicalSupport #CareerOpportunity
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
H. Lee Moffitt Cancer Center & Research Institute is a nonprofit cancer treatment and research center located in Tampa, Florida.
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