City of Hope
Virtual Care Patient Services Coordinator
This job is now closed
Job Description
- Req#: 34366
Employer Industry: Oncology Care
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Full-time remote position supporting a leading oncology provider
- Be part of a mission-driven team dedicated to making a difference in patients' lives
- Supportive and collaborative work environment focused on innovation
- Chance to work with cutting-edge technology and evidence-based cancer care
What to Expect (Job Responsibilities):
- Greet and welcome patients and their families in a professional and courteous manner
- Register and schedule patient appointments efficiently, ensuring all paperwork is completed
- Answer, screen, and direct incoming calls, relaying messages between patients and clinical staff
- Maintain patient records, including cancellations and rescheduling of appointments
- Provide general administrative support, ensuring a neat and organized lobby area and supply management
What is Required (Qualifications):
- High school diploma or equivalent required
- Proficiency with computer systems and Microsoft Office (Outlook, Word, Excel) required
- At least 18 months of front medical office receptionist experience with insurance forms and scheduling software required for Level 2
- Minimum of 5 years of front medical office receptionist experience required for Senior level
- Must complete required e-learning courses within 90 days of occupying the position
How to Stand Out (Preferred Qualifications):
- Knowledge of the practice’s personnel and daily routines
- Previous experience in a healthcare setting
- Strong organizational skills and attention to detail
- Ability to handle sensitive patient information with confidentiality
- Exceptional communication skills, both written and verbal
#OncologyCare #PatientServices #HealthcareJobs #CareerGrowth #RemoteWork
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
City of Hope is a private, not-for-profit clinical research center, hospital and graduate medical school located in Duarte, California, United States.
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