Security Officer Services
Virtual/Retail Coordinator (3rd shift) (SOC)
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Job Description
- Req#: 813953
Employer Industry: Security Services
Why consider this job opportunity:
- Salary of $16.75 per hour
- Comprehensive training provided, including certification as a Remote Security Officer
- Opportunity for career advancement within the security industry
- Supportive work environment focused on teamwork and excellence
- Benefits package including medical, dental, vision insurance, and 401K/403b plan
- Flexible scheduling with the potential for overtime during weekends and holidays
What to Expect (Job Responsibilities):
- Respond to incoming customer alarms and provide exceptional customer service
- Utilize professional telephone etiquette when communicating with customers, police, and fire authorities
- Maintain attention to detail while managing multiple tasks and software applications
- Collaborate with internal teams to identify and resolve potential issues
- Educate clients on the company’s services and capabilities
What is Required (Qualifications):
- High School Diploma or equivalent
- 1-2 years of data entry experience
- Experience using a multi-line phone or soft phone
- 1-3 years of customer service experience preferred
- Minimum 1 year of experience in a high-volume call center or 911 communications preferred
How to Stand Out (Preferred Qualifications):
- Certified training or knowledge of Access Control, Fire, and Burglary systems
- Experience in upselling products/services to customers
- Strong problem-solving skills and the ability to assess customer needs effectively
#SecurityServices #CustomerService #CareerOpportunity #TrainingProvided #FlexibleScheduling
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
St. Moritz Security Services, Inc. has been providing government and industry with security officer solutions and security officer services for over 30+ years.
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