Security Officer Services
Virtual/Retail Coordinator (3rd shift) (SOC)
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Job Description
- Req#: 798494
Employer Industry: Security Services
Why consider this job opportunity:
- Salary of $16.75 per hour
- Comprehensive training provided, including certification as a Remote Security Officer
- Opportunity for career advancement within a well-established company with over 43 years in the industry
- Benefits include Medical, Dental, Vision, Life Insurance, Paid Vacation, Paid Holidays, and a 401K/403b Plan
- Supportive work environment focused on providing high levels of service
- Flexible scheduling availability for weekends and holidays
What to Expect (Job Responsibilities):
- Provide excellent customer service by answering all incoming customer alarms and coordinating with police and fire authorities
- Display strong written and verbal communication skills in a high-volume call center environment
- Maintain attention to detail and organizational skills while managing multiple tasks
- Collaborate with internal teams to identify potential issues and opportunities for improvement
- Understand and communicate the company's capabilities and services to assist and educate clients
What is Required (Qualifications):
- High School Diploma or equivalent required
- 1-2 years of data entry experience required
- Experience with multi-line phones or soft phone systems required
- Minimum of 1 year in a high-volume call center or 911 communications preferred
- 1-3 years of customer service experience preferred
How to Stand Out (Preferred Qualifications):
- Certified training or knowledge of Access Control, Fire, and Burglary systems is a plus
- Experience in upselling products/services to customers
- Strong problem-solving skills and ability to assess situations effectively
#SecurityServices #CustomerService #CareerOpportunity #TrainingProvided #FlexibleSchedule
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
St. Moritz Security Services, Inc. has been providing government and industry with security officer solutions and security officer services for over 30+ years.
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