Company Description

At Leidos we bring together science, engineering and technology to deliver smart solutions to our customers’ most complex challenges. Great ideas are our currency and every person is encouraged and enabled to be curious, open-minded and confident in bringing theirs to the table - to be inspired by what they can achieve and the impact they can have.

At Leidos, you will be valued, included and supported. So if you are open-minded and keen to be the difference, we look forward to welcoming you.

Our business is growing and evolving, so it’s an exciting place to be. We’re focused on outcomes so we support flexible work practices. There are also a range of benefits including 12 weeks’ paid parental leave as a primary carer, discounted health insurance, novated leasing and more.

Job Description

Your New Role

The VMware Senior System Support Engineer is required to oversee the management of the VMware virtual environment as per the direction from the technical lead and manager.

The Senior System Support Engineer will be working within a team of highly technical and self-driven individuals that are all working towards a common goal. The Senior System Support Engineer will assist various projects such as exchange upgrades, datacentre relocation, various cloud enhancements and implementation projects. Mentoring junior team members will also be part of the role. Mentoring through BAU support with high level escalations, training our junior team members to address difficult operation requests.

Responsibilities include:

• Position requires an in-depth understanding of VMware technologies, including vSphere/ESX, VMware View, vCenter, Site Recovery Manager, , running in enterprise environments
• Strong understanding of TCP/IP and network topologies
• Manage Active Directory group, user and computer objects, the AD Schema
• Troubleshooting ESX issues related to storage, network and performance issues
• Load and deploy new servers
• Create and maintain Windows server images
• Work with engineers and project leads to implement new systems, policies, standards and practices
• Document server administration processes and procedures
• Monitor and tune systems to achieve optimum performance levels
• Assist with security and configuration compliance, performance, capacity, hardening, software and patch management of VMware Infrastructure.
• Provide assistance with VMware infrastructure deployment, configuration, integration and remediation.
• Assist in day-to-day operations, including investigation and remedy of faults in relation to customer’s VMware virtual environment.
• Provide assistance in meeting customer’s Operational Requirements and working in Consultation with stakeholders and line management.
• Engage with relevant stakeholders in documentation development and support procedures.

Qualifications

Qualifications

About You and What You'll Bring

Bringing education and/or practical experience, you will demonstrate a pro-active approach with the ability to understand the business, identify issues and develop relationships to achieve the company's objectives. You can work on a broad range of complex technical or professional activities, in a variety of contexts and make decisions which influence the success of projects and team objectives.

Your skills in the following areas will be highly valued:

• In depth technical knowledge of virtualisation technologies including VMware
• In depth experience with environment transformation techniques including VMware upgrade, mitigation of environment technical debt.
• In depth experience with consulting on technical solution design and scoping for project initiatives.
• Mentoring less senior team members, breaking complex activities down to less complex components in or for less experienced team members to implement.
• Display a high level experience across hands-on engineering roles

Additional Information

This role requires the successful applicant to be an Australian Citizen, hold or be willing to gain a minimum NV-1 level Australian security clearance, and successful completion an Organisational Suitability Assessment.

At Leidos, we embrace diversity and are committed to creating a truly inclusive workplace. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, culturally and linguistically diverse people, people with disabilities, veterans, neurodiverse people, and people of all genders, sexualities and age groups. We proudly embrace diversity and support our people at every stage of their Leidos journey in terms of inclusion, accessibility and flexibility. We look forward to welcoming you.