SAIC

VOIP Engineer Senior


Pay$80001.00 - $120000.00 / year
LocationKings Point/New York
Employment typeFull-Time

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  • Job Description

      Req#: 51545080

      Description

      This position is in King's Point, NY at the USMMA building and is assigned to provide the below described services in support of the VTC team. The candidate will be assigned to the VTC team and serve as a VOIP Engineer Senior focusing on supporting customer requests and on the requests for VTC related tasks.

      Role and Responsibilities

      Provide nationwide video conference operation and support services to 7 modes within the US Department of Transportation

      Summary:

      Day to day operations of VTC/multimedia platforms. Operates, maintains, and troubleshoots video conferencing hardware, software, and multiple collaborative technologies for the United States Department of Transportation. Works as the primary integration specialist for Zoom Rooms, allowing Teams, Polycom, and Zoom to operate simultaneously in real time meetings. Developed the process to allow complex integrations to work seamlessly for the DOT customer. Provides necessary reporting on collaborative high visibility meeting performance.

      Duties:
      Analyzes and develops VOIP networks, designing and planning installation and maintenance of VOIP systems from project inception to conclusion. Manages H.323/SIP and other VTC technologies including but not limited to Zoom, MS TEAMS, ensures proper integration and communication of those systems with the VOIP network.

      Qualifications

      Qualifications and Education Requirements
      • Bachelor's degree and 2 years experience required
      • Research, test, and configure SIP/H.323 devices (provisioned as managed rooms) with room resource calendars, allowing one-touch joining for Zoom meetings
      • Maintain and troubleshoot DOT video conference infrastructure equipment including Poly DMAs, RPRMs, RPCSs, and RPADs

      High Priority qualifications, skills, experience, certifications

      • 3+ years of related experience managing Voice Networks
      • VOIP knowledge and experience
      • VTC technologies experience
      • Zoom and MS TEAMS knowledge and experience
      Preferred Skills
      • Poly, Cisco VTC codec configuration and troubleshooting
      • AMX, Crestron control programming
      • AV switch, biamp DSP configuration and troubleshooting
      • IP network knowledge
      ADDITIONAL NOTES

      US Citizen or Green Card Holder. Ability to attain a Public Trust clearance.


      Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.
  • About the company

      SAIC is a premier technology integrator providing full life cycle services and solutions in the technical, engineering, intelligence, and IT markets.

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