NHS
Volunteer Activity Assistant - Music focus
This job is now closed
Job Description
- Req#: C9369-25-0581?language=en&page=565&sort=publicationDateDesc
- Skills & Qualities
- Excellent communication skills engaging with patients and staff in a friendly, respectful manner.
- Empathy and compassion understanding the emotional needs of patients.
- Reliability and time management being punctual and consistent with visits.
- Discretion and confidentiality respecting patient privacy.
- Confidence in musical ability playing an instrument or singing in a way that is engaging and soothing.
- Experience
- No formal qualifications required.
- Must be comfortable performing in front of small groups (e.g., on a ward).
- Experience playing music in community or care settings is helpful.
- Must be comfortable performing in front of small groups (e.g., on a ward).
- Skills & Qualities
- Excellent communication skills engaging with patients and staff in a friendly, respectful manner.
- Empathy and compassion understanding the emotional needs of patients.
- Reliability and time management being punctual and consistent with visits.
- Discretion and confidentiality respecting patient privacy.
- Confidence in musical ability playing an instrument or singing in a way that is engaging and soothing.
- Experience
- No formal qualifications required.
- Must be comfortable performing in front of small groups (e.g., on a ward).
- Experience playing music in community or care settings is helpful.
- Must be comfortable performing in front of small groups (e.g., on a ward).
Job summary
About Franklyn Hospital
Belvedere is an acute assessment and treatment ward for older people with mental health needs- in most cases this is some form of dementia
Main Purpose
To complement the range of existing creative therapeutic opportunities for patients by offering opportunities to engage with music, either in a group or 1:1
To enhance peoples inpatient experience and contribute to their well-being
You are welcome to arrange an informal visit by prior arrangement before submitting an application
Additional information
You must be 18 or over
Days/times are negotiable
To complete all relevant checks before commencing the role including references and DBS
All volunteers are required to complete the Trusts Induction, mandatory and statutory training and relevant refreshers thereafter, along with any other relevant training that is required for the role
An opportunity to participate in CPD & Career development activities where appropriate
A range of well-being offers and NHs discounts available
To adhere to the data protection and confidentiality agreement
Reimbursement of travel expenses (subject to our policy)
Main duties of the job
Key tasks
Prior to each session, to discuss with the ward team which patients may be appropriate for therapeutic engagement on the day, and any risks etc
To create a welcoming, open space in which participants feel safe and confident to get involved, but without pressure to participate
To assist in preparing a suitable physical environment for therapy to take place
To offer feedback to staff following sessions
What we are looking for
You will be volunteering on a ward alongside staff to support them with improving the patient experience through engagement with music
You will need good interpersonal skills and a genuine interest in people. Some patients may have difficulty communicating verbally or may be non-verbal; some may be distressed
Having a flexible approach, being non-judgmental, patient and compassionate are key qualities as you will be working with people who may be acutely unwell
The pressures on the wards mean that staff are very busy; therefore, you may need to be proactive and assertive in seeking support and direction from staff
Confidentiality is essential and we ask volunteers to be part of the team and be discreet and reliable
It is important for volunteers to know their boundaries and seek further information and support from ward staff if required
About us
About Devon Partnership Trust
We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally.
The Trust recognises the important role volunteers play in complementing the work of our staff and we welcome the varied and unique contributions volunteers make to patients, carers, the public, and staff at the Trust.
We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.
We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do
Our values
We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.
We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010.
Details
Date posted
25 July 2025
Pay scheme
Other
Salary
Depending on experience
Contract
Voluntary
Duration
1 days
Working pattern
Flexible working
Reference number
C9369-25-0581
Job locations
Franklyn hospital
Franklyn Drive
Exeter
Devon
EX2 9HS
Job description
Job responsibilities
Key tasks
Prior to each session, to discuss with the ward team which patients may be appropriate for therapeutic engagement on the day, and any risks etc
To create a welcoming, open space in which participants feel safe and confident to get involved, but without pressure to participate
To assist in preparing a suitable physical environment for therapy to take place
To offer feedback to staff following sessions
Job responsibilities
Key tasks
Prior to each session, to discuss with the ward team which patients may be appropriate for therapeutic engagement on the day, and any risks etc
To create a welcoming, open space in which participants feel safe and confident to get involved, but without pressure to participate
To assist in preparing a suitable physical environment for therapy to take place
To offer feedback to staff following sessions
Person Specification
Experience
Essential
Desirable
Experience
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Devon Partnership NHS Trust
Address
Franklyn hospital
Franklyn Drive
Exeter
Devon
EX2 9HS
Employer's website
https://www.dpt.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Devon Partnership NHS Trust
Address
Franklyn hospital
Franklyn Drive
Exeter
Devon
EX2 9HS
Employer's website
https://www.dpt.nhs.uk/ (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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