NHS

Volunteer Befriender


PayCompetitive
LocationExeter/England
Employment typeOther

This job is now closed

  • Job Description

      Req#: C9369-25-0465?language=en&page=56&sort=publicationDateDesc

      Job summary

      Days/times: Minimum of two hours a week, ideally midweek mornings. Flexible depending on availability. Ideally must be able to commit for a minimum of 6 months

      Main Purpose

      To volunteer on Coombehaven Ward, befriending patients who may feel socially isolated during admission. The role supports wellbeing through informal conversation, companionship, and participation in ward-based social activities, aligned with the NHS Culture of Care Programme and the wards recovery-focused approach.

      About The Cedars and Coombehaven Ward

      The Cedars in Exeter includes Coombehaven Ward, a mixed-gender locked unit offering assessment and treatment for adults with mental health needs. The ward provides a safe, therapeutic space with structured activities, individualised care, and a garden for meaningful engagement.

      NHS Culture of Care Programme

      A national initiative to transform inpatient services by prioritising safety, dignity, and inclusion. Key commitments include:

      • Ensuring patients feel safe, valued, and included
      • Supporting staff wellbeing
      • Promoting equity and trauma-informed care
      • Involving patients in decisions and daily activities
      • Designing environments that support recovery

      Main duties of the job

      Key Tasks

      Liaise with a named staff member for direction

      Befriend patients through informal conversation and presence

      Join social activity groups under staff supervision

      Encourage interaction to reduce isolation and loneliness

      Offer comfort and emotional support through active listening

      Report concerns to the nurse in charge

      Maintain confidentiality and professional boundaries

      Ideal Candidate Genuine interest in people and mental health Strong interpersonal and communication skills Compassionate, friendly, and non-judgemental Able to follow guidance in a ward setting Discreet, reliable, and aware of boundaries

      Additional Information

      Must be 18 plus

      Minimum 2 hours/week for 6 months

      DBS and references required before starting

      Complete mandatory training and log hours via Better Impact

      Induction and role-specific training provided

      Adhere to Trust policies, including confidentiality and health & safety

      Travel expenses reimbursed (per policy)

      References available after 6 months

      Voluntary role with no employment relationship implied

      About us

      About Devon Partnership Trust

      We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

      We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do

      Our values

      We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.

      We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.

      Details

      Date posted

      06 June 2025

      Pay scheme

      Other

      Salary

      Depending on experience

      Contract

      Voluntary

      Duration

      1 days

      Working pattern

      Flexible working

      Reference number

      C9369-25-0465

      Job locations

      Wonford House Hospital

      Dryden Road

      Exeter

      EX2 5AF


      Job description

      Job responsibilities

      Contribute to planning of daily activities and creating tasks linked to peoples individual goals

      To participate in practical tasks around the nursery, allotment and orchard e.g. filling pots with compost, pricking out, potting on, dead-heading, watering and general plant husbandry

      Contribute to development of horticulture at New Leaf

      To work alongside colleagues and service users during the day

      To be aware of health and safety and contribute to the maintenance of a safe working environment.

      Job description

      Job responsibilities

      Contribute to planning of daily activities and creating tasks linked to peoples individual goals

      To participate in practical tasks around the nursery, allotment and orchard e.g. filling pots with compost, pricking out, potting on, dead-heading, watering and general plant husbandry

      Contribute to development of horticulture at New Leaf

      To work alongside colleagues and service users during the day

      To be aware of health and safety and contribute to the maintenance of a safe working environment.

      Person Specification

      Experience

      Essential

      • People who are happy volunteering outside in all the different weather conditions.
      • Basic knowledge /interest in gardening, horticulture
      • Manual handling experience (not essential)
      • Commitment to the ethos and values of DPT
      • Adaptability, flexibility and creativity
      • Good interpersonal skills and experience of working in a team
      Person Specification

      Experience

      Essential

      • People who are happy volunteering outside in all the different weather conditions.
      • Basic knowledge /interest in gardening, horticulture
      • Manual handling experience (not essential)
      • Commitment to the ethos and values of DPT
      • Adaptability, flexibility and creativity
      • Good interpersonal skills and experience of working in a team

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Employer details

      Employer name

      Devon Partnership NHS Trust

      Address

      Wonford House Hospital

      Dryden Road

      Exeter

      EX2 5AF


      Employer's website

      https://www.dpt.nhs.uk/ (Opens in a new tab)

      Employer details

      Employer name

      Devon Partnership NHS Trust

      Address

      Wonford House Hospital

      Dryden Road

      Exeter

      EX2 5AF


      Employer's website

      https://www.dpt.nhs.uk/ (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.

Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.